Retently vs Typeform: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Retently and Typeform side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Retently leads on higher user rating; Typeform leads on a free plan. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Retently
Collect and act on customer feedback to drive growth and improve customer experience.
Best for you if:
- • You want comprehensive survey types (NPS, CSAT, CES) for varied feedback
Typeform
Engaging conversational forms that boost response rates
Best for you if:
- • You want a free tier before you commit
| At a Glance | Retently | Typeform |
|---|---|---|
Starts at | From $99/mo, billed monthly Ecommerce Basic plan | Free plan, paid from $28/mo, billed yearly Basic plan |
Category | Survey Tools Customer Feedback | Form Builders Survey Tools |
Rating | 4.8/5 G2 4.7 · Capterra 4.9 60 reviews | 4.6/5 G2 4.5 · Capterra 4.7 1,993 reviews |
Free plan | No | Yes |
Watch out for | n/a | Free plan is only 10 responses/month, down from 100 previously, essentially a trial |
Choose Retently or Typeform?
Choose Retently if
- You want comprehensive survey types (NPS, CSAT, CES) for varied feedback
- You want omnichannel distribution maximizes response rates
- You work in survey tools, not form builders
Choose Typeform if
- You want a free tier before you commit
- You want industry-leading design and UX
- You want significantly higher completion rates
- You work in form builders, not survey tools
In-Depth Analysis
Retently
Collect and act on customer feedback to drive growth and improve customer experience.
The jump to Ecommerce Pro at $299/month is significant, primarily for increased survey volume and seats, which might feel expensive for some.
Strengths
- Pro: Comprehensive survey types (NPS, CSAT, CES) for varied feedback.
- Pro: Omnichannel distribution maximizes response rates.
- Pro: Powerful analytics and reporting for deep insights.
- Pro: Automation features streamline feedback collection and action.
- Pro: Seamless integration with popular business tools.
Weaknesses
- Con: No free tier available, only a free trial.
- Con: Pricing details are not transparently listed on the website.
Key features
Typeform
Engaging conversational forms that boost response rates
Typeform creates beautiful, conversational forms but charges a premium for what competitors offer free or cheap.
Watch out
Free plan is only 10 responses/month, down from 100 previously, essentially a trial
Strengths
- Pro: Industry-leading design and UX
- Pro: Significantly higher completion rates
- Pro: Intuitive drag-and-drop builder
- Pro: Strong integration ecosystem
- Pro: Excellent mobile experience
Weaknesses
- Con: Expensive for high-volume use
- Con: Free plan very limited (10 responses)
- Con: No CAPTCHA on lower-tier plans
- Con: Learning curve for advanced logic
Key features
Plans and prices: Retently vs Typeform
| Tool | Plans and prices | Source |
|---|---|---|
| Retently |
| retently.com/pricing read Nov 1, 2026 |
| Typeform |
| typeform.com/pricing read Oct 26, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Retently pricing and Typeform pricing.
Key Takeaways
Retently
- Higher user rating: 4.8/5 vs 4.6/5
Typeform
- Has a free plan
What the data shows
On the data below, Retently leads on higher user rating; Typeform leads on a free plan. We do not name an overall winner for this pair.
- Retently has the higher user rating (4.8/5 from 60 reviews for Retently, 4.6/5 from 1,993 reviews for Typeform).
- Entry prices are not ranked, they are charged on different bases: Retently $99/mo, billed monthly; Typeform $28/mo, billed yearly.
- Only Typeform has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Retently and Typeform compare in 2026?
On the data below, Retently leads on higher user rating; Typeform leads on a free plan. We do not name an overall winner for this pair. Retently has the higher user rating (4.8/5 from 60 reviews for Retently, 4.6/5 from 1,993 reviews for Typeform). Entry prices are not ranked, they are charged on different bases: Retently $99/mo, billed monthly; Typeform $28/mo, billed yearly. Only Typeform has a free plan.
What are Retently and Typeform used for?
Retently: Collect and act on customer feedback to drive growth and improve customer experience. Typeform: Engaging conversational forms that boost response rates.
What does Retently cost vs Typeform?
Retently's cheapest paid plan is Ecommerce Basic at $99/mo, billed monthly. Typeform's cheapest paid plan is Basic at $28/mo, billed yearly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Nov 1, 2026.
What's the main difference between Retently and Typeform?
Retently's main strength: comprehensive survey types (NPS, CSAT, CES) for varied feedback. Typeform's main strength: industry-leading design and UX.