Best Retently alternatives in 2026
7 direct alternatives to Retently, compared on pricing, features, and best-for use cases. Pick the right replacement without the marketing fluff.
Curated by Louis Corneloup · Updated Why people consider alternatives to Retently
Retently is a customer experience management platform designed for B2B and e-commerce brands. It enables businesses to collect, analyze, and act on customer feedback across various touchpoints using surveys like NPS, CSAT, and CES. Teams most often switch away when one of these starts to bite:
- •Pricing at scale as usage or premium tiers add up.
- •Missing integrations with the rest of your stack.
- •Performance or scale limits as your needs grow.
- •A specific feature gap you have hit in customer feedback.
The 7 alternatives below cover the same core job (customer feedback) with different trade-offs. Ranked by real-signal score: G2 and Capterra ratings, media mentions, and editor review. No paid placement.
7 alternatives to Retently
Ranked by real-signal composite (rankingScore + community + reviews) and direct relevance to Retently.
- 1
SurveyMonkey
FreemiumCheaper than RetentlyGather feedback faster with pre-built templates and powerful analysis
Direct alternative4.5(24,337)Compare Retently vs SurveyMonkey → - 2
AskNicely
PaidBattle-tested at scaleUnlock customer retention, revenue, and online reviews through real-time feedback and team empowerment.
Direct alternative4.7(1,150)Compare Retently vs AskNicely → - 3
Typeform
FreemiumCheaper than RetentlyEngaging conversational forms that boost response rates
Direct alternative4.6(1,900)Compare Retently vs Typeform → - 4
Nicereply
PaidCollect immediate customer feedback with one-click surveys to improve customer experience and agent performance.
Direct alternative4.6(714)Compare Retently vs Nicereply → - 5
Medallia
PaidExperience management platform
Direct alternative4.5(613)Compare Retently vs Medallia → - 6
Delighted
FreemiumCheaper than RetentlyGather actionable customer feedback simply
Direct alternative4.8(101)Compare Retently vs Delighted → - 7
Qualtrics
PaidThe leading Experience Management (XM) software, amplified with trusted AI to drive business growth.
Direct alternative4.4(16)Compare Retently vs Qualtrics →
Frequently asked questions
What is the best alternative to Retently?
Based on real-signal scoring (G2 and Capterra ratings, media mentions, and editorial review), the top alternatives to Retently are SurveyMonkey, AskNicely, Typeform. Each solves the same core job with different trade-offs on pricing, features, and integrations.
Is there a free alternative to Retently?
Yes. SurveyMonkey is one of the freemium alternatives to Retently listed here (Gather feedback faster with pre-built templates and powerful analysis). Other freemium options are flagged in the list below.
Why do people look for Retently alternatives?
Common reasons teams switch away from Retently: pricing that scales aggressively, missing integrations with the rest of their stack, performance or scale limits, or a specific feature gap in customer feedback. The alternatives on this page solve the same core problem with different trade-offs.
Side-by-side comparisons
In-depth comparison pages for Retently versus each alternative.
Still considering Retently?
See the full review, pricing breakdown, and community feedback before you decide.