Retently Pricing 2026
Plans, hidden costs, and alternatives compared
Cite this data: Toolradar, Retently pricing verified Sep 2026, toolradar.com/tools/retently/pricing
Retently starts at $49/month on the Ecommerce Basic plan.
Verified Sep 2026 from the official pricing page.
Is Retently worth the price?
Retently's pricing for the Ecommerce Basic tier at $49/month seems fair for businesses starting with feedback collection, offering a good set of features.
The jump to Ecommerce Pro at $299/month is significant, primarily for increased survey volume and seats, which might feel expensive for some. It's best for e-commerce businesses looking for dedicated feedback tools.
Pricing Plans
Free TrialEcommerce Basic
$49 / month
- 1,000 surveys
- 10 campaigns
- 1 seat
- Limited support: Knowledge base, email
- All Ecommerce integrations & API
- NPS, CSAT & CES campaign automations
- Survey branding & personalization
- Advanced reporting, trends, and benchmarking
- AI-powered feedback classification & topic analytics
- Notifications and alerts via Email, Slack, and Teams
Ecommerce Pro
$299 / month
- 20,000 surveys
- 10 campaigns
- 10 seats
- Pro support: Zoom, live chat
- All Ecommerce integrations & API
- NPS, CSAT & CES campaign automations
- Survey branding & personalization
- Advanced reporting, trends, and benchmarking
- AI-powered feedback classification & topic analytics
- Notifications and alerts via Email, Slack, and Teams
- Data migration concierge
Enterprise
Contact us
- Custom surveys included
- Custom trends in group
- Salesforce integration
- Dedicated account manager
- Dedicated onboarding & implementation
How Retently compares
4 of 6 direct competitors offer a free plan.
| Tool | Starting price | Free plan |
|---|---|---|
| Retently | $49/month, billing unit not specified | No |
| SurveyMonkey | $35/month, billing unit not specified | Yes |
| Qualtrics | $420/month, billing unit not specified | Yes |
| Typeform | $2.33/month, billing unit not specified | Yes |
| Medallia | Contact sales | No |
| AskNicely | Contact sales | No |
| Delighted | $224/month, billing unit not specified | Yes |
Retently Pricing FAQ
How much does Retently cost?
Retently starts at $49/month on the Ecommerce Basic plan. It offers 2 paid tiers ranging from $49/month to $299/month.
Does Retently have a free plan?
Retently does not offer a permanent free plan. A free trial is available.
Does Retently offer a free trial?
Yes. Retently offers a free trial.
What is the cheapest Retently paid plan?
The cheapest paid plan for Retently is "Ecommerce Basic" at $49/month. Key features include: 1,000 surveys, 10 campaigns, 1 seat.
What are alternatives to Retently?
Alternatives to Retently include SurveyMonkey, Qualtrics, Typeform, Medallia. SurveyMonkey starts at $35/month, billing unit not specified; Qualtrics starts at $420/month, billing unit not specified; Typeform starts at $2.33/month, billing unit not specified.
Retently alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official Retently pricing: www.retently.com/pricing (verified Sep 2026)
- Cite this data: Toolradar, Retently pricing verified Sep 2026, toolradar.com/tools/retently/pricing
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