Best Retently alternatives in 2026
6 direct alternatives to Retently, compared on pricing, features, and best-for use cases. Pick the right replacement without the marketing fluff.
Curated by Louis Corneloup · Updated Cite this list: Toolradar, best Retently alternatives 2026, toolradar.com/alternatives/retently
Why people consider alternatives to Retently
Retently is a customer experience management platform designed for B2B and e-commerce brands. It enables businesses to collect, analyze, and act on customer feedback across various touchpoints using surveys like NPS, CSAT, and CES.
Teams most often switch away when one of these starts to bite:
- Pricing at scale as usage or premium tiers add up.
- Missing integrations with the rest of your stack.
- Performance or scale limits as your needs grow.
- A specific feature gap you have hit in customer feedback.
The 6 alternatives below cover the same core job (customer feedback) with different trade-offs.
6 alternatives to Retently
Ranked by G2 and Capterra ratings, media mentions, and editor review, plus how directly they replace Retently.
- 1
SurveyMonkey
Free plan Cheaper than RetentlyGather feedback faster with pre-built templates and powerful analysis
4.5 /5 across G2 and Capterra · 34,413 ratings, Sep 2026
- 2
Typeform
Free plan Cheaper than RetentlyEngaging conversational forms that boost response rates
4.6 /5 across G2 and Capterra · 1,993 ratings, Sep 2026
- 3
AskNicely
Paid Battle-tested at scaleUnlock customer retention, revenue, and online reviews through real-time feedback and team empowerment.
4.7 /5 across G2 and Capterra · 1,152 ratings, Sep 2026
- 4
Nicereply
PaidCollect immediate customer feedback with one-click surveys to improve customer experience and agent performance.
4.6 /5 across G2 and Capterra · 714 ratings, Sep 2026
- 5
Medallia
PaidExperience management platform
4.5 /5 across G2 and Capterra · 243 ratings, Sep 2026
- 6
Qualtrics
PaidThe leading Experience Management (XM) software, amplified with trusted AI to drive business growth.
4.4 /5 on PeerSpot · 16 ratings, May 2026
Frequently asked questions
What is the best alternative to Retently?
Based on real-signal scoring (G2 and Capterra ratings, media mentions, and editorial review), the top alternatives to Retently are SurveyMonkey, Typeform, AskNicely. Each solves the same core job with different trade-offs on pricing, features, and integrations.
Is there a free alternative to Retently?
There is no fully free alternative in this list. SurveyMonkey is freemium: a permanent free tier plus paid plans (Gather feedback faster with pre-built templates and powerful analysis).
Why do people look for Retently alternatives?
Common reasons teams switch away from Retently: pricing that scales aggressively, missing integrations with the rest of their stack, performance or scale limits, or a specific feature gap in customer feedback. The alternatives on this page solve the same core problem with different trade-offs.
Side-by-side comparisons
In-depth comparison pages for Retently versus each alternative.
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