UserTesting vs Alchemer: Which Should You Choose in 2026?
Choosing between UserTesting and Alchemer comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
UserTesting
Craft experiences that win hearts and markets by turning human insight into a competitive edge.
Best for you if:
- • You need customer feedback features specifically
- • Provides on-demand video feedback from real customers for experience testing.
- • Offers a global participant network and AI-driven analysis for deep human insights.
Alchemer
Turn answers into outcomes with a powerful feedback machine.
Best for you if:
- • You want to try before committing
- • You need survey tools features specifically
- • Collects feedback from multiple channels (surveys, websites, apps, third-party).
- • Integrates with over 400 business systems for workflow automation.
| At a Glance |  UserTesting |  Alchemer |
|---|---|---|
Price | Paid | Free + Paid |
Best For | Customer Feedback | Survey Tools |
Rating | —/100 | —/100 |
| Feature | UserTesting | Alchemer |
|---|---|---|
| Pricing Model | Paid | Freemium |
| Editorial Score | — | — |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Customer FeedbackUser Research | Survey ToolsWeb Analytics |
How UserTesting and Alchemer Compare
UserTesting
Craft experiences that win hearts and markets by turning human insight into a competitive edge.
Paid
Alchemer
Turn answers into outcomes with a powerful feedback machine.
Free tier available
UserTesting is a customer feedback tool. Alchemer is in survey tools.
Who Should Use What?
On a budget?
Alchemer has a free tier. UserTesting is paid only.
Go with: Alchemer
Want the highest-rated option?
Neither has been rated yet.
Go with: UserTesting
Value user reviews?
Neither has user reviews yet.
Go with: UserTesting
3 Questions to Help You Decide
What's your budget?
UserTesting is paid. Alchemer is freemium. Alchemer lets you start free.
What's your use case?
UserTesting is a customer feedback tool. Alchemer is in survey tools. Pick the category that matches your needs.
How important are ratings?
Not all tools have been rated yet.
Key Takeaways
UserTesting
- Our pick for this comparison
Alchemer
- Has a free tier
- Better fit for survey tools
The Bottom Line
UserTesting is our pick. Alchemer has a free tier if you want to test without paying.
Frequently Asked Questions
Is UserTesting or Alchemer better?
UserTesting scores high/100 in our evaluation. UserTesting is paid and Alchemer is freemium.
What are UserTesting and Alchemer used for?
UserTesting: Craft experiences that win hearts and markets by turning human insight into a competitive edge.. Alchemer: Turn answers into outcomes with a powerful feedback machine..
What does UserTesting cost vs Alchemer?
UserTesting is a paid tool. Alchemer is freemium (free tier + paid plans). Visit their websites for detailed pricing.