Vitally vs Totango: Which Should You Choose in 2026?
Choosing between Vitally and Totango comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Vitally
Customer success for B2B SaaS
Best for you if:
- • Unifies customer data, teams, and customers into a single platform for scaled Customer Success.
- • Offers automation, project management, and collaboration tools to boost CS productivity and visibility.
Totango
Composable customer success
Best for you if:
- • You want the higher-rated option (8.3/10 vs 8.2/10)
- • AI-powered customer success platform for revenue growth and churn reduction.
- • Unifies post-sales teams with intelligent workflows and predictive analytics.
| At a Glance |  Vitally |  Totango |
|---|---|---|
Price | Paid | Paid |
Best For | Product Analytics | Product Analytics |
Rating | 82/100 | 83/100 |
| Feature | Vitally | Totango |
|---|---|---|
| Pricing Model | Paid | Paid |
| Editorial Score | 82 | 83 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Product AnalyticsTask Management | Product AnalyticsCustomer Success |
How Vitally and Totango Compare
Vitally
Customer success for B2B SaaS
Paid · 82/100 score
Totango
Composable customer success
Paid · 83/100 score
Who Should Use What?
On a budget?
Both are paid. Compare plans on their websites.
Go with: Totango
Want the highest-rated option?
Vitally: 82/100. Totango: 83/100.
Go with: Totango
Value user reviews?
Neither has user reviews yet.
Go with: Totango
3 Questions to Help You Decide
What's your budget?
Both are paid. Pricing won't help you decide here.
What's your use case?
Both are product analytics tools. Compare their specific features to decide.
How important are ratings?
Totango scores higher: 83/100 vs 82/100.
Key Takeaways
Totango
- Higher score: 83/100 vs 82
- Our pick for this comparison
Vitally
The Bottom Line
Totango (83/100) is our pick.
Frequently Asked Questions
Is Vitally or Totango better?
Totango scores 83/100 in our evaluation. Both are paid.
What are Vitally and Totango used for?
Vitally: Customer success for B2B SaaS. Totango: Composable customer success.
What does Vitally cost vs Totango?
Vitally is a paid tool. Totango is a paid tool. Visit their websites for detailed pricing.