Zoom vs Cisco Webex: Which Should You Choose in 2026?
Choosing between Zoom and Cisco Webex comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Zoom
Video communications platform
Best for you if:
- • You want the higher-rated option (8.8/10 vs 8.3/10)
- • You need screen sharing features specifically
- • Video conferencing platform
- • Meetings and webinars
Cisco Webex
Video conferencing & collaboration
Best for you if:
- • You need team chat features specifically
- • Webex is Cisco's video conferencing and collaboration platform
- • It provides meetings, messaging, and calling for enterprises
| At a Glance |  Cisco Webex | |
|---|---|---|
Price | Free + Paid | Free + Paid |
Best For | Screen Sharing | Team Chat |
Rating | 88/100 | 83/100 |
| Feature | Zoom | Cisco Webex |
|---|---|---|
| Pricing Model | Freemium | Freemium |
| Editorial Score | 88 | 83 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Screen SharingInternal Comms | Team ChatVideo Conferencing |
How Zoom and Cisco Webex Compare
Zoom
Video communications platform
Free tier available · 88/100 score
Cisco Webex
Video conferencing & collaboration
Free tier available · 83/100 score
Zoom is a screen sharing tool. Cisco Webex is in team chat.
Who Should Use What?
On a budget?
Both are freemium. Compare plans on their websites.
Go with: Zoom
Want the highest-rated option?
Zoom: 88/100. Cisco Webex: 83/100.
Go with: Zoom
Value user reviews?
Neither has user reviews yet.
Go with: Zoom
3 Questions to Help You Decide
What's your budget?
Both are freemium. Pricing won't help you decide here.
What's your use case?
Zoom is a screen sharing tool. Cisco Webex is in team chat. Pick the category that matches your needs.
How important are ratings?
Zoom scores higher: 88/100 vs 83/100.
Key Takeaways
Zoom
- Higher score: 88/100 vs 83
- Free tier available
- Our pick for this comparison
Cisco Webex
- Better fit for team chat
The Bottom Line
Zoom (88/100) is our pick.
Frequently Asked Questions
Is Zoom or Cisco Webex better?
Zoom scores 88/100 in our evaluation. Both are freemium.
What are Zoom and Cisco Webex used for?
Zoom: Video communications platform. Cisco Webex: Video conferencing & collaboration.
What does Zoom cost vs Cisco Webex?
Zoom is freemium (free tier + paid plans). Cisco Webex is freemium (free tier + paid plans). Visit their websites for detailed pricing.