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About Chatra

Chatra is a comprehensive messaging platform designed for businesses to communicate with their website visitors and customers. It offers live chat functionality, allowing real-time interactions, and a messenger mode for asynchronous communication. The platform centralizes messages from various channels including live chat, email, Instagram, and Facebook into a single multichannel dashboard, eliminating the need to switch between different applications. Beyond direct communication, Chatra provides tools for visitor intelligence, such as real-time visitor lists, browsing history, and location tracking, enabling personalized engagement. It also incorporates chatbots for automating routine tasks like collecting contact information, gathering consent, and answering frequently asked questions. The service aims to boost sales by facilitating quick answers, clarifying concerns, and supporting cross-selling and upselling efforts. With mobile apps for iOS and Android, businesses can manage customer conversations on the go. Chatra is suitable for businesses of all sizes looking to improve customer support, increase conversions, and streamline communication workflows.