Keeping Logo
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About Keeping
Keeping is a shared inbox solution that turns Google Workspace (Gmail) into a team-based help desk. It allows teams to manage customer emails, assign tasks, track conversations, and collaborate directly within their existing Gmail interface, eliminating the need for separate applications or logins. This tool is designed to streamline customer support, HR requests, and other team email workflows, preventing lost emails, double replies, and improving response times. Keeping is ideal for small to large teams looking for an integrated, easy-to-use solution to manage shared email addresses like support@ or help@. It offers features like email assignment, collision detection, internal notes, templates, analytics, and workflow automation, all accessible from within Gmail. The platform emphasizes ease of setup and use, aiming to reduce context switching and improve team accountability and efficiency in handling inbound requests.
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