How does the Conversational AI Engine handle interruptions during a voice interaction?
The Conversational AI Engine utilizes an advanced acoustic algorithm that enables real-time interruption handling. This allows AI agents to immediately stop speaking when they detect that a user is interrupting, facilitating a more natural and fluid conversation flow.
Can I connect the Conversational AI Engine to a custom Large Language Model (LLM) or do I have to use a specific provider?
The platform offers full flexibility to connect your voice AI platform to any LLM, whether it's from leading providers or a fully custom model. It also supports automatic speech recognition (ASR) and selection of text-to-speech (TTS) models.
What types of recording options are available for real-time sessions?
Agora provides multiple recording options including Cloud Recording for storing, retrieving, and sharing recordings in the cloud, On-premise Recording for local server storage, and Webpage Recording to capture the entire web browser screen experience.
How does Agora ensure optimal performance for real-time communication in poor network conditions?
Agora leverages its global network with intelligent routing and advanced optimizations to eliminate latency and packet loss. This ensures optimal real-time performance on any device, anywhere, even under challenging network conditions.
Is it possible to integrate interactive avatars with the AI voice agents?
Yes, the Conversational AI Engine supports interactive avatars. This feature allows you to give your AI agent a visual presence that syncs with its speech, creating a more engaging and immersive user experience.