Celonis

Name: Celonis
Brand: Celonis
Price: 30000 USD
Rating: 4.5 (327 reviews)

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Process mining and intelligence

Analytics Business Intelligence Workflow Automation

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4.5(327 across the web)

FreemiumVisit Website

Reviews onG2Capterra

327 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Process mining leader

Biggest con

Very expensive

TL;DR - Celonis

Enterprise process mining platform with 60% market share and free Snap tier available
Creates living digital twin of business processes using AI to analyze billions of records
Microsoft Fabric integration with AI agents (AgentC) for process automation

Pricing: Free plan available

Best for: Growing teams

4.5/5 across review platforms

What is Celonis?

Editorial review

Celonis is the market leader in process mining and process intelligence, helping enterprises understand and improve how their business processes actually work. Valued at over 11 billion dollars with more than 2000 customers, Celonis analyzes event logs from enterprise systems to visualize real process flows, identify bottlenecks, and automate improvements. The platform connects to ERP systems, CRM platforms, and other enterprise applications to extract process data and create visual maps of how work actually flows through an organization versus how it was designed. This reveals inefficiencies, compliance violations, and automation opportunities that would otherwise remain hidden in transactional data. Celonis goes beyond analytics with execution management capabilities that can trigger automated actions to fix process issues in real-time. The platform serves Fortune 500 companies across industries including manufacturing, retail, financial services, and healthcare, helping them optimize procurement, order management, accounts payable, and other core business processes.

Available on: Web

LCLouis CorneloupUpdated Jul 20, 2026 · how we evaluateSourcecelonis.com ↗

Pros & Cons

Pros

Process mining leader
Good visualizations
Enterprise ready
AI features
Good integrations

Cons

Very expensive
Complex implementation
Learning curve
Enterprise sales
Overkill for SMBs

Ratings Across the Web

4.5(327 reviews)

Celonis holds an aggregate rating of 4.5 out of 5 from 327 reviews across G2 and Capterra, last checked August 26, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

Process miningExecution managementProcess intelligenceAutomationBusiness transformationAI-powered

Pricing Plans

Free Trial

Pricing checked Aug 21, 2026

Snap (Free)

Free

Free cloud-based process mining
Pre-built connectors
ServiceNow integration
First process MRI in 60 mins
Basic features

Enterprise

$30,000/annual

Per user + data volume pricing
3-year minimum contract
Full process intelligence
Custom connectors
Implementation support
On-premise/cloud/hybrid options

Calculate your cost View full pricing

Is Celonis worth the price?

70/100

Celonis's pricing is a tale of two extremes.

The 'Snap' free tier is incredibly generous, offering significant value for basic process mining. However, the 'Enterprise' tier, starting at $30,000 annually with a 3-year minimum, is expensive and clearly targets large organizations with deep pockets.

It's best for small businesses and individuals to start with 'Snap' and large enterprises needing comprehensive process intelligence.

Hidden Costs & Gotchas

Enterprise tier

Per user and data volume add-ons

Enterprise tier

Mandatory 3-year contract

Potential for high implementation costs

Custom connectors likely incur additional fees

How Celonis Compares to Competitors

Compared to competitors like UiPath Process Mining, which also offers enterprise-grade solutions with custom pricing, Celonis's $30,000 entry point for Enterprise is competitive but still a significant investment. ABBYY Timeline also offers similar capabilities, often requiring direct quotes, making Celonis's free tier a strong differentiator for initial exploration.

Reviews

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4.5/5

Across 327 verified user reviews on G2, Capterra

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Best Celonis Alternatives

Top alternatives based on features, pricing, and user needs.

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TrintechPaid

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EdraPaid

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ArdoqPaid

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Akita SoftwareFreemium

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

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Celonis FAQ

How does Celonis help improve business processes?

Celonis analyzes event logs from enterprise systems to visualize actual process flows, identify bottlenecks, and automate improvements. It reveals inefficiencies and automation opportunities by mapping how work truly flows versus how it was designed.

Which teams benefit most from using Celonis?

Teams in Fortune 500 companies across manufacturing, retail, financial services, and healthcare can benefit. It helps optimize core business processes like procurement, order management, and accounts payable.

How is Celonis priced?

Celonis is available on a free tier, with paid plans offered for more extensive usage and advanced features. This allows users to start exploring its capabilities before committing to a larger investment.

Can Celonis integrate with existing enterprise systems?

Yes, Celonis connects to ERP systems, CRM platforms, and other enterprise applications to extract process data. This allows it to create visual maps of how work flows through an organization.

What kind of limitations should potential users consider with Celonis?

Potential users should be aware that Celonis has a complex implementation process and a notable learning curve. It is also designed for enterprise use, making it potentially overkill for smaller businesses.

How does Celonis compare to Akita Software?

Celonis specializes in process mining and intelligence, helping enterprises understand and improve how their business processes actually work. It focuses on analyzing event logs to visualize real process flows and identify bottlenecks, whereas Akita Software has a different primary focus.

Does Celonis offer capabilities beyond just analytics?

Yes, Celonis goes beyond analytics with execution management capabilities. It can trigger automated actions to address and fix process issues in real-time, providing an active approach to process improvement.

Source: celonis.com

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