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Celonis

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Process mining and intelligence

From $30,000/mo (free plan available)
Freemium Analytics Business Intelligence Workflow Automation
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Reviews on G2
322 reviews tracked

The Bottom Line

Price
From $30,000/mo (free plan available). Compare plans

Key facts

  • Enterprise process mining platform with 60% market share and free Snap tier available
  • Creates living digital twin of business processes using AI to analyze billions of records
  • Microsoft Fabric integration with AI agents (AgentC) for process automation

Pros

  • Process mining leader
  • Good visualizations
  • Enterprise ready
  • AI features
  • Good integrations

Cons

  • Very expensive
  • Complex implementation
  • Learning curve
  • Enterprise sales
  • Overkill for SMBs

What is Celonis?

Editorial review
Celonis is the market leader in process mining and process intelligence, helping enterprises understand and improve how their business processes actually work. Valued at over 11 billion dollars with more than 2000 customers, Celonis analyzes event logs from enterprise systems to visualize real process flows, identify bottlenecks, and automate improvements. The platform connects to ERP systems, CRM platforms, and other enterprise applications to extract process data and create visual maps of how work actually flows through an organization versus how it was designed. This reveals inefficiencies, compliance violations, and automation opportunities that would otherwise remain hidden in transactional data. Celonis goes beyond analytics with execution management capabilities that can trigger automated actions to fix process issues in real-time. The platform serves Fortune 500 companies across industries including manufacturing, retail, financial services, and healthcare, helping them optimize procurement, order management, accounts payable, and other core business processes.

Available on: Web

how we evaluate Source celonis.com ↗

Ratings Across the Web

4.5 (322 reviews)

Celonis holds an aggregate rating of 4.5 out of 5 from 322 reviews across G2, last checked September 17, 2026.

G2 322 reviews
4.5/5

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Process mining
  • Execution management
  • Process intelligence
  • Automation
  • Business transformation
  • AI-powered

Pricing Plans

Free Trial

Pricing checked Oct 2, 2026

Celonis plans and prices, checked October 2026
PlanPriceDetails
Snap (Free)

$0

  • Free cloud-based process mining
  • Pre-built connectors
  • ServiceNow integration
+2 more
  • First process MRI in 60 mins
  • Basic features
Enterprise

$30,000/annual

  • Per user + data volume pricing
  • 3-year minimum contract
  • Full process intelligence
+3 more
  • Custom connectors
  • Implementation support
  • On-premise/cloud/hybrid options
Calculate your cost View full pricing

Is Celonis worth the price?

Good value

Celonis's pricing is a tale of two extremes.

The 'Snap' free tier is incredibly generous, offering significant value for basic process mining. However, the 'Enterprise' tier, starting at $30,000 annually with a 3-year minimum, is expensive and clearly targets large organizations with deep pockets.

It's best for small businesses and individuals to start with 'Snap' and large enterprises needing comprehensive process intelligence.

Hidden Costs & Gotchas

Enterprise tier

Per user and data volume add-ons

Full Celonis pricing: every plan, hidden costs and alternatives

Reviews

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4.5/5

Across 322 verified user reviews on G2

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

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Celonis FAQ

How does Celonis help improve business processes?

Celonis analyzes event logs from enterprise systems to visualize actual process flows, identify bottlenecks, and automate improvements. It reveals inefficiencies and automation opportunities by mapping how work truly flows versus how it was designed.

Which teams benefit most from using Celonis?

Teams in Fortune 500 companies across manufacturing, retail, financial services, and healthcare can benefit. It helps optimize core business processes like procurement, order management, and accounts payable.

How is Celonis priced?

Celonis is available on a free tier, with paid plans offered for more extensive usage and advanced features. This allows users to start exploring its capabilities before committing to a larger investment.

Can Celonis integrate with existing enterprise systems?

Yes, Celonis connects to ERP systems, CRM platforms, and other enterprise applications to extract process data. This allows it to create visual maps of how work flows through an organization.

What kind of limitations should potential users consider with Celonis?

Potential users should be aware that Celonis has a complex implementation process and a notable learning curve. It is also designed for enterprise use, making it potentially overkill for smaller businesses.

How does Celonis compare to Akita Software?

Celonis specializes in process mining and intelligence, helping enterprises understand and improve how their business processes actually work. It focuses on analyzing event logs to visualize real process flows and identify bottlenecks, whereas Akita Software has a different primary focus.

Does Celonis offer capabilities beyond just analytics?

Yes, Celonis goes beyond analytics with execution management capabilities. It can trigger automated actions to address and fix process issues in real-time, providing an active approach to process improvement.

Source: celonis.com

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