CiviCRM

Name: CiviCRM
Brand: CiviCRM
Rating: 3.5 (148 reviews)

Claim this tool

Open source constituent relationship management for non-profits, NGOs, and advocacy organizations.

Free plan available

Freemium Nonprofit Tools CRM Fundraising Productivity

Visit Website

3.5 (148 across the web)

Freemium Visit Website

Reviews on G2 Capterra SourceForge

148 reviews tracked

The Bottom Line

Updated Oct 8, 2026

Price: Free plan available. Compare plans

Key facts

Open-source CRM tailored for non-profits and civic organizations.
Manages contacts, donations, events, and memberships with robust reporting.
Integrates with major CMS platforms or can be self-hosted.

Pros

Open-source and freely available under GNU AGPL v3
Highly customizable and extensible
Strong community support and partner ecosystem
Flexible hosting options including self-hosting and managed cloud solutions
Designed specifically for the unique needs of non-profits

Cons

Requires technical skill for self-hosting and advanced customization
Less customizable in entry-level options like CiviCRM Spark
Support is primarily community-driven or through paid partners

What is CiviCRM?

CiviCRM is a powerful, web-based, and highly customizable open-source Constituent Relationship Management (CRM) software specifically designed for nonprofit and civic sector organizations. It enables these organizations to centralize constituent communications, build and manage donor bases and memberships, and automate administrative tasks related to fundraising, event management, and contact interactions. The software is released under the GNU Affero General Public License v3, ensuring it is freely available for use and improvement. CiviCRM provides a comprehensive suite of tools for managing contacts, processing donations, organizing events, and facilitating peer-to-peer fundraising. It offers detailed reporting capabilities to track performance and inform decision-making. The platform is designed to be flexible, allowing for integration with popular content management systems like WordPress, Drupal, Joomla, and Backdrop, or it can run standalone. Organizations can choose from various deployment options, including self-hosting, cloud hosting, or utilizing CiviCRM Spark for a quick start, with extensive community and partner support available.

Available on: Web

Data compiled by Toolradar Pricing checked Oct 8, 2026 · How we evaluate

Source civicrm.org

Ratings Across the Web

3.5 (148 reviews)

CiviCRM holds an aggregate rating of 3.5 out of 5 from 148 reviews across G2, Capterra and SourceForge, last checked September 17, 2026.

SourceForge 23 reviews

2.3/5

Ratings aggregated from independent review platforms. Learn more

Key Features

Centralized constituent communications
Donor base and membership management
Event management with complex registrations and pricing
Peer-to-peer fundraising tools
Detailed reporting and analytics
Bulk messaging (CiviMail for Spark pro subscribers)
Contribution page customization
Case management (CiviCase) for client interactions

Pricing Plans

Pricing checked Oct 8, 2026. Source: civicrm.org/get-started, read Oct 8, 2026

CiviCRM plans and prices, checked October 2026
Plan	Price	Details
Do It Yourself	Free	Full control over infrastructure and costs Full feature set and customizability Great entry point into the CiviCRM community +1 more Show less Own your data and your system
CiviCRM Spark	Low monthly subscription	Fast & easy Requires no technical skill Cancel or upgrade and keep your data +2 more Show less Includes subscription to CiviAcademy Limited in integrations and customizations
CiviCRM in the Cloud	Cost effective (pricing varies based on offering)	Robust feature set, suitable for most nonprofits No administration or technical overhead Often includes a website +1 more Show less May be less customizable than other solutions
Work with a Partner	Generally more expensive (depending on complexities)	Ideal for organizations with complexity Most customizable and flexible Best suited for migrations & integrations +1 more Show less Diverse expertise and support capabilities

View full pricing

Is CiviCRM worth the price?

Great value

CiviCRM offers an incredibly generous pricing model, with a fully functional 'Do It Yourself' free tier that provides immense value for non-profits.

Even the 'CiviCRM Spark' tier, while not having a disclosed price, is positioned as a low-cost entry point, making it highly accessible. This pricing is fair and highly competitive, especially for organizations with limited budgets.

Full CiviCRM pricing: every plan, hidden costs and alternatives

CiviCRM by the numbers

CiviCRM compared with 64 Fundraising tools on Toolradar, as of Nov 2026
Metric	CiviCRM	Peer median	Position (1 is best)
Free plan	Yes	33% have one	n/a
Listed as an alternative to	1 tool	5	#57 of 64 (joint)
User rating	3.5/5 (across the web, 148 ratings)	4.5/5	#45 of 46 tools with 20+ reviews

Listed as an alternative to: #57 on 2026-10-16 to #57 on 2026-11-02 (rank among 64 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. All Fundraising data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “CiviCRM by the numbers”, Nov 2026.

Reviews

Improve Your Thinking Patterns Using ChatGPT cover

$99 Free with your review

Review CiviCRM, get a free AI guide

Share your experience and we will send you Improve Your Thinking Patterns Using ChatGPT, free.

Write a review

3.5/5

Across 148 verified user reviews on G2, Capterra, SourceForge

Add your hands-on experience using the offer above to help the next buyer.

Best CiviCRM Alternatives

Top alternatives based on features, pricing, and user needs.

DonorPerfect Paid

Comprehensive donor management and fundraising software for nonprofits to raise more funds and streamline operations.

4.5

ChurchSpring Paid

The all-in-one platform for churches to build websites, manage members, and streamline communications.

CharityEngine Paid

The all-in-one CRM and fundraising platform designed exclusively for nonprofits.

See all nonprofit tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

CiviCRM vs DonorPerfect Head-to-head: features, pricing, who wins CiviCRM vs ChurchSpring Head-to-head: features, pricing, who wins CiviCRM vs CharityEngine Head-to-head: features, pricing, who wins

Explore More

CiviCRM FAQ

How does CiviCRM handle bulk email communications, and what are the capabilities of CiviMail?

CiviCRM supports bulk messaging, and for CiviCRM Spark pro subscribers, it includes CiviMail. CiviMail is a powerful mailing component that allows sending highly targeted emails in both rich HTML and plain text formats, directly integrated with your CRM data for personalized outreach.

What are the different deployment options for CiviCRM, and which one is suitable for organizations without technical expertise?

CiviCRM offers several deployment options: 'Do It Yourself' for technical users, 'CiviCRM Spark' for those lacking technical knowledge or wanting a quick start, 'CiviCRM in the Cloud' for robust features without infrastructure management, and 'Work with a Partner' for complex needs and expert support. CiviCRM Spark is ideal for new users or those without technical expertise, offering a low-commitment, easy-to-use solution.

Can CiviCRM integrate with existing website platforms, and which ones are officially supported?

Yes, CiviCRM is designed for full integration with popular content management systems. It officially supports integration with WordPress, Drupal, Joomla, and Backdrop. It can also be run as a standalone application if preferred.

How does CiviCRM facilitate managing sequential actions and workflows for client or constituent interactions?

CiviCRM utilizes CiviCase for case management, which allows organizations to plan, customize, track, and engage in client or constituent interactions. It enables the building of complex workflows to manage sequential actions efficiently for staff members.

What kind of flexibility does CiviCRM offer for managing contributions and membership rules?

CiviCRM provides significant flexibility for managing contributions, allowing users to create multiple customized contribution forms with different fields and set amounts. For memberships, CiviMember offers comprehensive tools to leverage flexible price sets, define membership rules, and implement automated communications to engage members effectively.

Source: civicrm.org

Guides & Articles

Best Open Source CRM Software in 2026

Features CiviCRM

Best Nonprofit CRM Software in 2026

Expert guide

Best CRM for Startups 2026

Expert guide