What is EDI and why do businesses need it?
EDI (Electronic Data Interchange) is the standardized electronic exchange of business documents like purchase orders, invoices, and shipping notices. Large retailers and manufacturers require EDI compliance from their suppliers to automate supply chain processes and reduce manual errors.
Does Cleo support API integrations alongside EDI?
Yes, Cleo supports both traditional EDI protocols and modern REST/SOAP APIs. This allows businesses to connect with partners using their preferred integration method and bridge the gap between EDI-based and API-based trading partners.
Can Cleo connect to ERP systems?
Yes, Cleo integrates with major ERP systems including SAP, Oracle, Microsoft Dynamics, NetSuite, and others. The platform translates B2B documents into formats your ERP can process and vice versa.
What deployment options does Cleo offer?
Cleo offers cloud, hybrid, and private cloud deployments. Cloud is fully managed, hybrid keeps some processing on-premises, and private cloud provides dedicated infrastructure for organizations with strict security requirements.
Does Cleo provide managed services?
Yes, Cleo offers managed services for organizations that want hands-off B2B integration management. Their team handles partner onboarding, map development, testing, and ongoing support.