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Donorbox

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The #1 donation software and nonprofit fundraising suite, powered by AI for maximum impact.

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TL;DR - Donorbox

  • Comprehensive fundraising suite for nonprofits, including online and on-location tools.
  • Features AI-powered CRM, data analysis, and an UltraSwift™ checkout for donor retention.
  • Supports diverse fundraising methods like crowdfunding, peer-to-peer, events, and text-to-give.
Pricing: Free plan available
Best for: Growing teams
4.7/5 across review platforms

Pros & Cons

Pros

  • Significantly reduces donor drop-off with UltraSwift™ checkout.
  • Offers a comprehensive suite of fundraising tools in one platform.
  • AI integration (Jay·AI and CRM) enhances efficiency and donor engagement.
  • Supports a wide array of payment methods, including crypto and stock donations.
  • Provides robust security measures to protect donor data.

Cons

  • Advanced features and lower fees are locked behind paid plans.
  • Kiosk hardware is an additional purchase and requires sales consultation.
  • Pricing for CRM is based on contact count, which can increase costs for larger databases.

Ratings Across the Web

4.7(1,987 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

UltraSwift™ checkout for 4x faster donation processingAI-powered CRM with email management, segmentation, and action trackingDonorbox Live™ Kiosk for on-location donations at eventsEvent ticketing with automated tax-deductible values and receiptingJay·AI for optimizing data analysis and crafting targeted outreachCustomizable donation pages and forms with branding optionsDonor Portal with QuickDonate™ for easy recurring donations and history managementMembership management for building loyalty and offering VIP experiences

Pricing Plans

Standard Plan

Free

  • Essential, free features to boost donations
  • 5 team members
  • Unlimited and customizable Donation forms
  • Donation pages
  • Crowdfunding campaigns
  • Peer-to-peer campaigns
  • Event ticketing
  • QuickDonate™
  • Reporting

Pro Plan

$150/month

  • Everything in Standard
  • 10 team members
  • Reduced fees
  • Jay·AI
  • Advanced form customizations
  • Tracking & analytics
  • Receipt whitelabeling
  • Zapier & API
  • Crypto and stock donations

Premium Plan

Contact Us

  • Everything in Pro
  • 30 team members
  • Lowest fees
  • 24/7 priority support
  • Enterprise Customer Success Manager
  • Recurring donation upsell
  • Premium integrations
  • Custom domains
  • Guided onboarding
  • Migration of recurring donors
  • Fundraising coach

What is Donorbox?

Editorial review
Donorbox is a comprehensive fundraising platform designed for nonprofits of all sizes, offering a robust suite of tools to raise and manage donations, engage donors, and streamline operations. It provides an all-in-one system for online and on-location fundraising, coupled with powerful donor relationship management capabilities. The platform caters to a wide range of fundraising needs, from customizable donation forms and pages to advanced CRM solutions, event ticketing, crowdfunding, and peer-to-peer campaigns. With features like AI-powered data analysis (Jay·AI) and a dedicated donor portal, Donorbox helps organizations optimize their outreach, improve donor retention, and efficiently manage their fundraising efforts. Its focus on user-friendliness, security, and diverse payment options makes it a valuable tool for nonprofits seeking to amplify their impact.

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Donorbox FAQ

How does UltraSwift™ checkout specifically reduce donor drop-off compared to other donation forms?

UltraSwift™ checkout minimizes donor drop-off by requiring less personal information during the donation process. It streamlines the experience, making it 4x faster on average, which helps prevent donors from abandoning their transaction due to lengthy forms.

What kind of insights can Jay·AI provide for fundraising strategies?

Jay·AI optimizes data analysis by allowing users to pull donor data, craft targeted outreach materials, and refine fundraising strategies. It leverages AI to provide actionable insights that help organizations make smarter, data-driven decisions for their campaigns.

Can Donorbox Live™ Kiosk be used without an internet connection for collecting donations?

Donorbox Live™ Kiosk is designed for on-location donations and integrates with payment processors like Stripe. While it streamlines the process, an internet connection is generally required for real-time transaction processing and security validation. For specific offline capabilities, it's best to consult Donorbox directly.

How does the Donor Portal with QuickDonate™ benefit recurring donors?

The Donor Portal automatically provides a branded space where supporters can manage their donations, view history, and access receipts. With QuickDonate™, recurring donors can easily give again with just a few clicks, simplifying the process and encouraging continued support without needing to re-enter all their information.

What is the fee structure for Peer-to-Peer campaigns, and how does it differ from standard donation forms?

For Peer-to-Peer campaigns, Donorbox charges a 2.95% fee on the main campaign and a 3.95% fee for donations collected through supporters' individual campaign pages. This differs from standard donation forms where the platform fee is typically between 2.95% and 3.95% depending on the plan, plus payment processor fees.

Does Donorbox offer any specific features to help nonprofits comply with GDPR or other international data privacy regulations?

Yes, Donorbox includes GDPR-friendly forms as a standard feature. This helps nonprofits ensure their donation collection practices align with data privacy regulations, providing transparency and control over donor information.

Source: donorbox.org

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