Expel
UnclaimedHuman-led, AI-supported Managed Detection & Response (MDR) security services that integrate with your existing tools.
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73 reviews trackedThe Bottom Line
Entry price
Paid plans only
Biggest pro
Leverages existing security investments without requiring new agents or tool swaps.
Biggest con
Pricing is not publicly disclosed, requiring a request for quote.
TL;DR - Expel
- Provides 24x7 human-led, AI-supported Managed Detection & Response (MDR) services.
- Integrates with over 160 existing security tools, avoiding rip-and-replace of current tech.
- Reduces alert noise, improves MTTR, and offers transparent security operations via Expel Workbench™.
Pricing: Paid only
Best for: Enterprises & pros
4.6/5 across review platforms
What is Expel?
Expel provides Managed Detection and Response (MDR) security services designed to optimize security operations by integrating with a customer's existing security tools. It combines human expertise from experienced Security Operations Center (SOC) analysts with AI and automation (Ruxie) to triage millions of events, focusing human attention on critical threats. This approach aims to reduce alert noise, improve Mean Time to Remediate (MTTR), and allow internal security teams to focus on higher-value work.
The service offers 24x7 monitoring, real-time alert triage, investigation, and automated remediation actions across various attack surfaces including cloud, identity, endpoint, and network. Expel Workbench™ provides transparency and real-time visibility into investigations. It is built for security teams overwhelmed by alerts and seeking to maximize their current security investments without deploying new agents or overhauling their existing tech stack.
Available on: Web
Pros & Cons
Pros
- Leverages existing security investments without requiring new agents or tool swaps.
- Significantly reduces alert fatigue and false positives for internal security teams.
- Provides transparent security operations with direct SOC access and real-time investigation status.
- Offers rapid Mean Time to Remediate (MTTR) for critical incidents.
- Combines human expertise with AI for efficient and effective threat detection and response.
Cons
- Pricing is not publicly disclosed, requiring a request for quote.
- Some advanced features like threat hunting and phishing response are offered as add-ons, potentially increasing overall cost.
Ratings Across the Web
4.6(73 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
24x7 SOC monitoringAI-powered SOC Platform (Ruxie) for alert triage and automationDeep integrations with 160+ existing security tools (e.g., AWS, CrowdStrike, Microsoft, Splunk)Custom detections and cross-product correlation across attack surfaces (endpoint, identity, cloud, network)Automated remediation actions to prevent lateral movement and shut down threatsExpel Workbench™ for real-time investigation status, enriched context, and transparencyThreat Intelligence bulletins and on-demand investigationsSIEM coverage with out-of-the-box and custom rules
Pricing Plans
Starter
Request pricing
- Expert-led onboarding & training
- Coverage for cloud, identity, network, and endpoint including auto-remediation
- Expel Workbench™
- 24x7 Expel SOC monitoring and Expel Workbench™ platform access
- AI and automation-powered detections and cross-product correlation
- Concierge-led onboarding and training
- Remediation/resilience recommendations, including root cause analysis
- Coverage for cloud, endpoint, network, and identity
- Auto-remediation for endpoint
Select
Request pricing
- Everything in Starter
- Cloud control plane coverage
- SaaS app coverage
- Multi-surface auto-remediation
- 24x7 Expel SOC monitoring and Expel Workbench™ platform access
- AI and automation-powered detections and cross-product correlation
- Concierge-led onboarding and training
- Remediation/resilience recommendations, including root cause analysis
- Coverage for cloud, endpoint, network, and identity
- Auto-remediation for endpoint
- Coverage for cloud control plane and SaaS apps
- Multi-surface auto-remediation
Premium
Request pricing
- Everything in Select
- Unlimited tech integrations
- Expel Workbench™ API access
- Dedicated engagement manager
- 24x7 Expel SOC monitoring and Expel Workbench™ platform access
- AI and automation-powered detections and cross-product correlation
- Concierge-led onboarding and training
- Remediation/resilience recommendations, including root cause analysis
- Coverage for cloud, endpoint, network, and identity
- Auto-remediation for endpoint
- Coverage for cloud control plane and SaaS apps
- Multi-surface auto-remediation
- Unlimited technology integrations
- Expel Workbench™ API access
Reviews
4.6/5
Across 73 verified user reviews on G2
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Expel FAQ
How does Expel integrate with my existing security tools without requiring new agents or a 'rip-and-replace' approach?
Expel connects directly to your current security stack, including endpoints, identity, cloud, and network tools, through its 160+ integrations. This allows Expel to ingest data and perform detection and response actions within your environment without needing to deploy additional agents or replace your existing solutions.
What is Expel Workbench™ and how does it enhance transparency for customers?
Expel Workbench™ is the platform used by Expel's SOC analysts to manage investigations. It provides customers with real-time visibility into every alert, enriched context, correlated signals, and the status of ongoing investigations. This ensures customers understand what Expel is doing and why, without needing to dig through logs or wait for sanitized updates.
How does Expel's AI engine, Ruxie, contribute to the efficiency of its SOC analysts?
Ruxie, Expel's AI and automation engine, is responsible for triaging millions of security events. It filters out noise and false positives, allowing human SOC analysts to focus their expertise on the approximately 1% of events that are truly critical and require human investigation and response. This collaboration makes analysts more efficient and effective.
Can Expel provide coverage for specific cloud control planes and SaaS applications?
Yes, Expel offers coverage for cloud control planes and SaaS applications, particularly with its Select and Premium MDR packages. This ensures comprehensive detection and response across these critical attack surfaces, complementing coverage for endpoints, identity, and networks.
What is the typical Mean Time to Remediate (MTTR) for critical incidents with Expel MDR?
Expel aims for a 14-minute MTTR on critical and high-priority incidents, which includes automated remediation actions. This rapid response helps to contain threats quickly and minimize potential damage.
How does Expel's approach to threat hunting differ from its standard detection services?
Expel's standard MDR services provide continuous detection and response. Threat hunting, offered as an add-on, involves hypothesis-driven proactive searches for threats that may have evaded initial detections. This service aims to mitigate risk further and improve overall visibility by actively seeking out advanced persistent threats or novel attack techniques.
Source: expel.com