How does Expel integrate with my existing security tools without requiring new agents or a 'rip-and-replace' approach?
Expel connects directly to your current security stack, including endpoints, identity, cloud, and network tools, through its 160+ integrations. This allows Expel to ingest data and perform detection and response actions within your environment without needing to deploy additional agents or replace your existing solutions.
What is Expel Workbench™ and how does it enhance transparency for customers?
Expel Workbench™ is the platform used by Expel's SOC analysts to manage investigations. It provides customers with real-time visibility into every alert, enriched context, correlated signals, and the status of ongoing investigations. This ensures customers understand what Expel is doing and why, without needing to dig through logs or wait for sanitized updates.
How does Expel's AI engine, Ruxie, contribute to the efficiency of its SOC analysts?
Ruxie, Expel's AI and automation engine, is responsible for triaging millions of security events. It filters out noise and false positives, allowing human SOC analysts to focus their expertise on the approximately 1% of events that are truly critical and require human investigation and response. This collaboration makes analysts more efficient and effective.
Can Expel provide coverage for specific cloud control planes and SaaS applications?
Yes, Expel offers coverage for cloud control planes and SaaS applications, particularly with its Select and Premium MDR packages. This ensures comprehensive detection and response across these critical attack surfaces, complementing coverage for endpoints, identity, and networks.
What is the typical Mean Time to Remediate (MTTR) for critical incidents with Expel MDR?
Expel aims for a 14-minute MTTR on critical and high-priority incidents, which includes automated remediation actions. This rapid response helps to contain threats quickly and minimize potential damage.
How does Expel's approach to threat hunting differ from its standard detection services?
Expel's standard MDR services provide continuous detection and response. Threat hunting, offered as an add-on, involves hypothesis-driven proactive searches for threats that may have evaded initial detections. This service aims to mitigate risk further and improve overall visibility by actively seeking out advanced persistent threats or novel attack techniques.