FireHydrant in the Media

5 mentions across press, blogs, and newsletters

May 2026

Freshworks unveils Freddy AI Agent Studio and MCP Gateway for Freshservice

Freshworks Inc. today unveiled an expanded set of agentic capabilities in its Freshservice information technology service management platform led by a new no-code Freddy AI Agent Studio that lets enterprises build, customize, or deploy prebuilt artificial intelligence agents across service workfl

May 14, 2026

Constellation Research

Freshworks starts landing bigger deals in Q1

Freshworks starts landing bigger deals in Q1 <a class="username" href="https://www.constellationr.com/user/larry-dignan" title="Vie

May 5, 2026

April 2026

SiliconAngle

Freshworks expands Freshservice with continuous discovery and dependency mapping for IT asset management

Customer service and support software firm Freshworks Inc. today announced an expansion of its Freshservice platform with the launch of redefined IT Asset Management, a service that provides visibility into how infrastructure supports the services that businesses depend on. The redefined ITAM off

Apr 2, 2026

March 2026

WebProNews

How One Line of Kubernetes Code Saved Cloudflare 600 Hours a Year — and What It Reveals About Modern Infrastructure Debt

Cloudflare eliminated 600 hours of annual engineering toil by changing a single Kubernetes kubelet configuration line. The fix exposed how default settings in complex infrastructure

Mar 26, 2026

February 2026

EconomicTimes - IndiaTimes

Freshworks forecasts annual profit below estimates amid AI-driven software worries

While businesses are adopting AI-driven software from firms such as Freshworks for IT services, workflow automation and customer ‌support improvement, ⁠the new ⁠sophisticated tools from AI firms promising to do the same could threaten their market.

Feb 11, 2026