The hospitality-focused CRM system designed to drive direct bookings and enhance guest experiences.
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Free
$10/month
$25/month
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The platform is designed to seamlessly integrate with various PMS solutions, as well as POS and other hotel systems. It pulls data from these disparate sources to consolidate all guest information into a single, comprehensive profile, providing a 360-degree view of each guest's interactions and preferences.
Yes, the system's robust data analytics capabilities allow for advanced guest segmentation. Hotels can categorize guests based on factors such as past stays, spending habits, room preferences, and engagement levels, enabling the creation of highly targeted and personalized marketing campaigns.
The platform supports a wide range of automated marketing campaigns, including pre-arrival communications with upsell opportunities, in-stay engagement messages, post-stay feedback requests, re-engagement campaigns for past guests, and birthday/anniversary promotions, all tailored to individual guest data.
By providing deep insights into guest behavior and preferences, the platform enables hotels to deliver highly personalized offers and communications directly to guests. This fosters stronger guest relationships and incentivizes direct bookings through tailored promotions and exclusive content, reducing commission costs associated with OTAs.
Source: for-sight.com