GoTab Ordering
UnclaimedThe entertainment commerce platform optimizing guest experiences and operational efficiencies for hospitality.
Visit WebsiteTL;DR - GoTab Ordering
- Comprehensive entertainment commerce platform for hospitality.
- Enhances guest experience with mobile ordering, self-service, and efficient POS.
- Optimizes operations, reduces labor costs, and increases profitability.
Pricing: Paid only
Best for: Enterprises & pros
4.5/5 across review platforms
Pros & Cons
Pros
- Enhances guest satisfaction through convenient mobile ordering and self-service options.
- Increases operational efficiency and profitability by streamlining order and payment processes.
- Reduces labor costs and improves order accuracy with self-ordering kiosks and KDS.
- Offers flexible hardware compatibility, allowing use of existing devices.
- Provides comprehensive 24/7 support and dedicated onboarding for smooth implementation.
Cons
- Pricing is subscription-based, which may not suit all business models.
- The flexibility of options could be overwhelming for some users without proper guidance.
Ratings Across the Web
4.5(6 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Point of Sale (POS) SystemMobile Order & Pay (QR ordering)Kitchen Display System (KDS)Handheld Point of Sale (Pocket POS)Self-Ordering KiosksFlexible hardware compatibility (Android, iOS, Windows tablets/phones)Transaction-based processing fees24/7 x 365 live support via phone, email, and in-app chat
Pricing Plans
Basic
$15/mo
- QR & Online Ordering
- Preauth tabs with tap, dip, & Apple Pay
Pro
$99/mo
- Addt'l Counter or Handheld POS
- KDS
- Kiosk
- Easy Tab
- 24x7 Support: Chat, SMS, and Phone
- Accounting integration (QBO & Xero)
- QR & Online Ordering
- Preauth tabs with tap, dip, & Apple Pay
- Multiple Zones
- Dynamic Pricing Rules & Coupons
- Dynamic Routing
- API access
Sync (Cloud & On Premises)
$229/mo
- Addt'l Counter or Handheld POS
- KDS
- Kiosk
- Easy Tab
- 24x7 Support: Chat, SMS, and Phone
- Accounting integration (QBO & Xero)
- QR & Online Ordering
- Preauth tabs with tap, dip, & Apple Pay
- Multiple Zones
- Dynamic Pricing Rules & Coupons
- Dynamic Routing
- API access
- On-Premise Server Connection
- Fraud / Insufficient Funds Protection
- Order Status SMS
What is GoTab Ordering?
GoTab is an entertainment commerce platform designed to streamline operations and enhance guest experiences in hospitality venues. It offers a comprehensive suite of tools that go beyond traditional point-of-sale systems, integrating mobile ordering, kitchen management, and self-service options. The platform is built to put the guest at the center, enabling them to order and pay directly from their mobile devices for dine-in, takeout, and delivery, while simultaneously boosting efficiency and profitability for businesses.
This platform is ideal for a wide range of hospitality businesses, from restaurants and bars to large-scale event venues and food halls. It helps businesses reduce labor costs, improve order accuracy, and manage high volumes of orders with agility. By providing flexible hardware options and seamless integrations with other top-tier solutions, GoTab ensures businesses can scale operations without compromising service quality, ultimately leading to increased guest satisfaction and revenue.
Reviews
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GoTab Ordering FAQ
How does GoTab's Mobile Order & Pay system handle high-volume events like the Breeders Cup?
GoTab's Mobile Order & Pay system is designed for agility and precision, capable of managing a staggering influx of orders. For events like the Breeders Cup, where attendance can surge to 110,000 guests, the system allows patrons to order and pay directly from their mobile devices, bypassing long queues and ensuring efficient service even during peak times.
Can GoTab integrate with my existing hospitality management software or other third-party solutions?
Yes, GoTab offers seamless integration with top-tier solutions. It is designed to work within your existing ecosystem, allowing for a unified operational flow. Specific integration partners can be viewed in the 'See All Integrations' section of the platform's offerings.
What kind of hardware is compatible with GoTab, and do I need to purchase new equipment?
GoTab is highly flexible and can run on any internet-connected Android, iOS, or Windows tablet or phone. You can utilize your existing hardware, or choose from GoTab's range of options to suit your specific needs. This flexibility helps businesses avoid unnecessary hardware investments.
How does GoTab's pricing structure benefit businesses compared to traditional POS systems?
GoTab employs a simple, transaction-based processing fee model, meaning "we make money when you do." This aligns GoTab's success with yours, offering a transparent pricing structure that includes the full POS functionality and more, rather than separate fees for various modules.
What kind of support can I expect during the onboarding process and ongoing operations?
GoTab provides white-glove treatment, including a dedicated onboarding/project management team that works with you to identify project needs and document bespoke feature requests. Post-launch, you receive regular check-ins to optimize operations and have access to 24/7 x 365 live support with near real-time response via GoChat in-app, phone, and email.
How does GoTab's Kitchen Display System (KDS) improve communication between the front and back of the house?
The GoTab KDS provides smarter kitchen technology that helps run the kitchen more efficiently. It streamlines communication by displaying orders clearly and managing workflow, which increases profits and smooths interactions between front-of-house staff taking orders and back-of-house staff preparing them.
Source: gotab.io