How does Intento MT's AI Agent approach differ from traditional machine translation engines?
Intento MT's AI Agents go beyond traditional MT by fine-tuning the output using your specific historical translations, glossaries, and desired tone of voice. This allows for customized, context-aware translations that meet your exact requirements, even with limited initial training data, unlike generic MT which often struggles with context and requires extensive data.
Can Intento MT integrate with our existing customer support platforms like Zendesk or Salesforce Service Cloud for real-time translation?
Yes, the Language Hub for Customer Experience is designed to empower customer support teams with real-time machine translation for chats and tickets. While specific platform names beyond 'customer support systems' are not listed for this feature, it generally integrates with such systems to help agents communicate in over 650 languages.
What kind of enterprise applications can Intento MT translate for internal employee use?
The Language Hub for Employee Experience translates documents, support tickets, and enterprise applications to ensure global teams are aligned. It works as a translation portal and integrates with common enterprise tools such as ServiceNow, Atlassian, Microsoft, and Google, suggesting compatibility with a wide range of internal systems.
How does the Enterprise GenAI Portal ensure data security and intellectual property rights when using Generative AI models?
The Enterprise GenAI Portal is designed to boost productivity with GenAI-based language skills while keeping security teams satisfied. It allows companies to choose the right GenAI model for each task and pays for actual usage, not seats. While specific security protocols are not detailed, the emphasis on 'keeping your security team happy' implies robust measures are in place, and the platform addresses concerns like data security and intellectual property rights, as highlighted in their webinars.
What is Intento LQA and how does it contribute to improving translation quality?
Intento LQA (Language Quality Assurance) provides detailed feedback on translation quality. It offers insights comparable to human reviewers but at a fraction of the time and cost. LQA identifies errors specific to your requirements, providing actionable input that can be used for automatic post-editing, thereby continuously improving the quality of machine translation output.
Does Intento MT offer any resources or training for users to master modern machine translation technologies?
Yes, Intento provides a 'Machine Translation University' with free, quick courses. These courses are designed for professionals in localization, customer support, and employee experience to help them master modern machine translation technologies and optimize their use of the platform.