Linear is the fastest, most polished issue tracker available — and its pricing is refreshingly simple.
The Free plan with unlimited members and 250 issues is enough to evaluate Linear seriously. Basic at $10/user/mo unlocks unlimited issues and is the plan most teams should buy.
Business at $16/user/mo adds private teams, guest access, AI features (Triage Intelligence, Linear Agent), and third-party integrations (Zendesk, Intercom). There are no automation caps, no storage limits, and no per-project charges.
The tradeoff vs Jira: Linear is opinionated about how software development should work — if your team doesn't fit Linear's workflow model, there's no way to customize it. But for teams that embrace it, Linear is a joy to use.
Free
$10
$16
Custom
250-issue cap on Free
once you hit 250 active issues, you must upgrade or archive old issues. Growing teams hit this within 2-3 months of real usage
Guest access requires Business ($16/user) — not available on Free or Basic. External collaborators (contractors, clients) cannot be added without upgrading the entire workspace
Annual billing is the only option on some plans — no monthly flexibility. Full-year commitment required with no mid-term refunds for downgrades
Linear is opinionated
no custom workflows, no custom issue types, no configurable fields beyond what Linear provides. Teams with non-standard processes may find it restrictive — and there is no amount of money that buys customization
No time tracking built in
unlike Jira (with plugins), ClickUp, or monday, Linear has no native time tracking. You need a third-party tool (Toggl, Clockify) and their integration
No native test case management
QA teams need a separate tool (TestRail, Zephyr) alongside Linear. Jira has test management plugins; Linear does not
Zendesk and Intercom integrations are Business-only ($16/user). Customer support teams on Basic cannot connect their helpdesk to Linear for bug reporting
Linear doesn't support Data Center/self-hosting. All data is cloud-only. Enterprises with strict data sovereignty requirements must accept cloud hosting or choose another tool
20-person engineering team, 12 months, annual billing
Full Linear experience: Kanban, roadmaps, cycles, Slack/GitHub integrations. The 250-issue cap is generous enough for a thorough 1-3 month evaluation.
Unlimited issues, unlimited file uploads, admin roles. No feature restrictions that matter for daily development work. The core Linear experience.
Private teams, guest access, Triage Intelligence (AI issue classification), Linear Agent (auto-assigns and labels), Linear Asks and Insights, Zendesk/Intercom integration.
SAML SSO, SCIM provisioning, granular admin controls, advanced org modeling, migration support, priority support. Required for SOC 2 and compliance-mandated orgs.
Worth it if...
Your engineering team values speed, clean design, and opinionated workflows over customization. Linear's keyboard-driven UX, instant search, and thoughtful defaults make it the most pleasant issue tracker to use daily. If your team works in cycles/sprints with clear issue states, Linear fits perfectly.
Skip if...
Your team needs custom workflows, custom issue types, or extensive plugin support — Jira is the better choice. Also skip if you're on a tight budget: Jira Standard at $7.91 or GitHub Issues at $0 are significantly cheaper for similar core functionality. And skip if you need QA/test management integrated — Linear has no native test tools.
Negotiation tips
Enterprise pricing is negotiable. Volume discounts apply at 100+ and 250+ seats. Annual commitments are standard — ask for a 2-year deal for 15-20% off. Startups can request startup credits (Linear has a startup program with discounted pricing for early-stage companies).
Team of 20, 12 months: Engineering team with 20 developers. Basic plan covers daily workflow needs.
| vs Jira | 20 × Jira Standard at $7.91/user/mo = $1,898/yr (but less polished UX) |
| basic Plan | 20 × Basic at $10/user/mo = $2,400/yr |
| business Upgrade | 20 × Business at $16/user/mo = $3,840/yr (+$1,440 for AI + guests) |
| Annual Total | $2,400/yr (Basic) or $3,840/yr (Business) |
storage
Not metered on paid plans — unlimited file uploads
ai Features
Business+ only. No standalone AI add-on for Basic users
issue Limit
Free: 250 active issues. Paid: unlimited. No overage — must upgrade or archive
guest Access
Business only. Guests billed at same per-user rate as members
2024-2026
Linear rebranded its tiers in 2025: Standard/Plus became Basic/Business. Pricing remained roughly stable ($8-10 for basic, $14-16 for advanced).
AI features (Triage Intelligence, Linear Agent, Linear Asks, Linear Insights) were added to the Business tier at no extra charge. The Free plan's issue cap was introduced (previously no cap but with other restrictions).
Enterprise pricing became available for large organizations with compliance requirements.
Jira (Standard $7.91/user/mo) is 21% cheaper than Linear Basic and far more customizable — custom issue types, custom workflows, thousands of marketplace plugins. Jira wins for teams that need flexibility; Linear wins for teams that value speed, design, and opinionated workflows. Most teams under 100 prefer Linear's UX; most teams over 500 need Jira's configurability.
Shortcut ($8.50/user/mo) sits between Linear and Jira — more customizable than Linear (custom workflows, milestones) but cleaner than Jira. Good for teams that find Linear too rigid but Jira too complex. GitHub Issues + Projects ($0 with GitHub) is free and tightly integrated with code. Basic compared to Linear's dedicated UX but eliminates context-switching for GitHub-first teams. ClickUp ($7/user/mo Unlimited) offers issue tracking as part of a broader PM tool. More features for less money but the development-specific UX is nowhere near Linear's polish.
Plane (open source, free self-hosted) is the open-source Linear clone. Same design philosophy, self-hostable, $0 cost. Smaller community and missing some Linear features (AI, advanced integrations) but excellent for teams wanting Linear's UX without vendor lock-in.