Map My Customers
UnclaimedThe CRM for field sales teams, turning customer data into actionable maps, routes, and territories.
Visit WebsiteTL;DR - Map My Customers
- Optimizes field sales operations with map-based customer visualization and route planning.
- Provides robust reporting and analytics for sales leaders to monitor performance and identify trends.
- Enhances sales rep productivity and adoption through a mobile-first, user-friendly interface.
Pricing: Paid only
Best for: Enterprises & pros
4.3/5 across review platforms
Pros & Cons
Pros
- Significantly reduces time spent on route planning and administrative tasks for field reps.
- Increases sales rep adoption due to its mobile-first, intuitive, and map-centric design.
- Provides sales leaders with comprehensive insights into rep activity, performance, and territory effectiveness.
- Enables reps to discover and engage with nearby accounts, maximizing time in the field.
- Integrates with popular CRMs, ensuring data consistency and a single source of truth.
Cons
- Specific pricing details are not publicly available and require a demo or contact.
- Primarily focused on field sales, which might not be suitable for inside sales teams.
Ratings Across the Web
4.3(210 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Customer and Lead Visualization on MapsOptimized Route Builder with Call ListsMobile Data Capture for Customer InteractionsRep Check-Ins and Live Location TrackingTerritory Management and AssignmentPerformance Dashboards and Activity ComparisonSmart Planner for Daily Agenda and RecommendationsNative Integrations with Salesforce, HubSpot, Dynamics, and Zoho CRMs
Pricing Plans
Road Warrior Personal Plan
$55/Month
- 1 User
- Record Limit: 1,000
- Standard Routing
- Reporting: Standard Dashboards
- Stack Rankings & Report Cards
- Goals
Mid-Market Sales Team Plan
$79/Month per user/month
- Up to 25 Users
- Record Limit: 10,000
- Standard Routing
- Lead Finder: Up to 75 lead searches per user/month
- Stack Rankings & Report Cards
- Goals
- CRM Sync: One-way
- Reporting: Standard Dashboards
- Custom Field: Limited to 5 fields
- PHI/HIPAA/SOC-2 Compliant
Industry Leader Team Plan
$99/Month per user/month
- Record Limit: 50,000
- Standard Routing
- Lead Finder: Up to 125 lead searches per user/month
- Manual Territory Management & Demographic Data Access
- Reporting: Standard Dashboards
- Calendar Sync
- Stack Rankings & Report Cards
- Goals + Contests/Prizes
- CRM Sync: Two-way
- Custom Fields: Limited to 10 fields
- PHI/HIPAA/SOC-2 Compliant
Enterprise Team Plan
$129/Month per user/month
- Record Limit: Unlimited
- Standard Routing + Efficiency Reporting + Field View
- Lead Finder: Up to 200 lead searches per user/month
- Pinned Resources (limited to 5GB per user)
- Smart Territory & Demographic Data Access
- Mileage Tracker: Unlimited
- Reporting: Advanced Dashboards + MMC Reporting
- Building Hours Data Merger
- Email History
- Calendar Sync
- Stack Rankings & Report Cards
- Goals & Contests/Prizes
- CRM Sync: Two-way + Open API
- Custom Fields: Unlimited*
- PHI/HIPAA/SOC-2 Compliant
- SSO
- Bespoke Onboarding Guides
What is Map My Customers?
Map My Customers is a mobile-first CRM specifically designed for outside sales representatives and their managers. It transforms traditional spreadsheet-based sales planning into a visual, map-driven experience, allowing reps to see their entire territory, optimize routes, and identify new leads efficiently. The platform aims to increase sales rep adoption by providing tools that simplify their day-to-day activities, such as quick check-ins, mobile data capture, and instant note-taking.
For sales leaders, Map My Customers offers robust reporting and analytics capabilities, including performance dashboards, activity feeds, and mapping analytics. These features provide clear insights into what's working in the field, product sales trends, and competitor strongholds, enabling data-driven coaching and strategic decision-making. By centralizing sales data and integrating with existing CRMs, it helps eliminate data silos and ensures a single source of truth for field sales operations.
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Map My Customers FAQ
How does Map My Customers help field sales representatives optimize their daily routes?
Map My Customers features an optimized Route Builder that allows reps to create, save, and share routes based on location, priority, and deal size. It also suggests nearby accounts to fill gaps in their schedule, ensuring the most efficient path to revenue.
Can sales managers track their team's activities and performance using Map My Customers?
Yes, sales managers can view rep check-ins, recent locations, and logged activities like calls and emails. The platform also offers performance dashboards, activity comparison tools, and territory management features to monitor and analyze team performance.
What kind of data can be captured and logged by sales reps in the field?
Sales reps can log every customer interaction, including visits, emails, calls, and lunches, directly from their mobile device. They can also take instant notes, create custom fields, and utilize quick actions for calls, emails, and visits, with all activities being tracked and recorded.
Does Map My Customers integrate with existing CRM systems?
Yes, Map My Customers offers native integrations with popular CRM systems such as Salesforce, HubSpot, Microsoft Dynamics, and Zoho CRM. This allows for seamless data synchronization and ensures that all sales data is consolidated.
How does the Smart Planner feature assist sales representatives?
The Smart Planner organizes a rep's agenda and provides recommendations for activities, such as nearby accounts or customers overdue for follow-up. Daily agendas can be converted into optimized routes with a single tap, streamlining the planning process.
What is the 'Lasso Tool' and how is it used?
The Lasso Tool allows sales reps to quickly build a call list, route, or group by simply drawing a selection around pins on the map. This feature enables rapid identification and organization of accounts within a specific geographic area.
Source: mapmycustomers.com