ProsperStack
UnclaimedBoost retention, slash churn, and accelerate growth for subscription businesses.
Visit WebsiteTL;DR - ProsperStack
- Reduces churn by optimizing cancellation flows with personalized offers and feedback.
- Recovers lost revenue through winback campaigns and automated payment failure resolution.
- Accelerates MRR growth with AI-powered optimizations and deep integrations for subscription businesses.
Pricing: Paid only
Best for: Enterprises & pros
5.0/5 across review platforms
Pros & Cons
Pros
- Significantly reduces churn at the point of cancellation.
- Easy to set up and customize with low-code/no-code options.
- Guaranteed ROI with data-backed results.
- Comprehensive suite of tools covering the entire customer lifecycle.
- Advanced AI and A/B testing capabilities for continuous optimization.
Cons
- Pricing starts at a higher tier, potentially less accessible for very small businesses.
- Some advanced features like multi-language support and SSO are exclusive to the Enterprise plan.
Ratings Across the Web
5(12 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Embeddable cancellation flows with up to 39% churn reductionTargeted offers and deflections (coupons, pauses, product swaps)AI optimizations and A/B testing for offersCustomizable conversion incentives (popups, banners)Automated winback campaigns with personalized email sequencesRevenue recovery for failed payments with dunning offersExit surveys for actionable feedbackCustomer segmentation for individualized experiences
Pricing Plans
Grow
$200/mo
- Customizable cancellation flow
- Conversion campaigns
- Winback automations
- Customer billing portal
Prosper
$750/mo
- Everything in Grow
- Multiple cancellation flows
- A/B testing and AI Autopilot offers
- Custom segmentation and targeting
- CRM/CDP integrations including Salesforce, Hubspot, Segment, Intercom and Klaviyo
Enterprise
Custom pricing
- Everything in Prosper
- Unlimited cancellation sessions
- Multi-language support
- Guided onboarding and integration support
- Single sign-on (SSO)
What is ProsperStack?
ProsperStack is a comprehensive customer lifecycle platform designed for high-volume subscription businesses to reduce churn and increase recurring revenue. It provides embeddable cancellation flows that can reduce churn by up to 39% at the point of cancellation, offering personalized incentives and collecting valuable feedback. The platform also includes conversion incentives to optimize acquisition funnels with tailored offers, and automated winback campaigns to re-engage lost customers through personalized email sequences. Additionally, ProsperStack offers revenue recovery tools to resolve payment failures with targeted dunning and personalized offers.
This platform is built for subscription brands seeking to accelerate growth by retaining, converting, and re-engaging customers. It offers guaranteed ROI, proven with customer data, and provides expert guidance for optimization. With features like AI-powered offer optimization, A/B testing, and deep integrations with billing platforms and CRMs, ProsperStack enables businesses to create dynamic, personalized customer experiences without extensive development resources.
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ProsperStack FAQ
How does ProsperStack handle custom billing integrations if my platform isn't explicitly listed?
ProsperStack supports custom billing integrations even if your specific subscription billing platform is not listed among its direct integrations. This allows businesses with unique or proprietary billing systems to still leverage ProsperStack's features for churn reduction and revenue recovery.
What is a 'cancellation session' and how does it impact pricing?
A cancellation session begins each time a user clicks 'cancel' to open the cancellation flow. If the same user returns to the flow multiple times, each instance counts as a new session. Pricing plans are tiered based on the number of cancellation sessions per month, with additional sessions billed automatically if the plan's limit is exceeded.
Can ProsperStack's AI Autopilot offers be used to optimize conversion incentives, or are they exclusive to cancellation flows?
AI Autopilot offers are specifically designed to optimize offer performance within cancellation flows through AI-powered experiments. While conversion incentives also benefit from A/B testing and segmentation, the AI Autopilot feature is primarily focused on maximizing results during the churn prevention process.
What level of customization is available for the look and feel of the cancellation flows and conversion campaigns?
ProsperStack offers extensive customization options for both cancellation flows and conversion campaigns. Users can completely customize the flow to match their brand's voice and style, design personalized offers and exit surveys, and apply custom CSS for fine-tuning the visual experience. This ensures a seamless and on-brand user journey.
How does ProsperStack ensure the security of payment updates during the revenue recovery process?
For revenue recovery, ProsperStack provides frictionless payment update links that are secure. These links are designed to make it easy for customers to update their payment information with minimal steps, thereby increasing conversion rates for resolving payment failures and reducing passive churn.
What kind of data can be used for personalizing offers and messages in winback campaigns?
Winback campaigns in ProsperStack allow for powerful personalization based on a wide range of data points. This includes demographics, Monthly Recurring Revenue (MRR), Lifetime Value (LTV), the stated churn reason, likelihood to return, customer sentiment, and much more, enabling highly targeted and effective re-engagement efforts.
Source: prosperstack.com