
Subscription analytics, dunning management, and customer insights for SaaS businesses.
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Baremetrics' Recover feature goes beyond basic payment processor notifications by offering customizable, multi-channel drip campaigns (email, in-app reminders, paywalls), optimized credit card capture forms, and in-depth analytics specific to recovery efforts. Payment processors typically send a limited number of generic emails, which are often not optimized for conversion or tailored to the customer's in-app experience.
Yes, the Cancellation Insights feature allows you to collect valuable feedback directly from canceling customers. It categorizes cancellation reasons and quantifies the revenue lost to each. Based on these insights, you can automatically send personalized emails to specific customer segments to try and win them back or address underlying product/service issues.
The 'Open Startups' initiative is a program where companies using Baremetrics choose to publicly share their key metrics (like MRR, churn, LTV) for transparency. While not a direct feature of the analytics platform itself, it's an optional movement promoted by Baremetrics that allows businesses to contribute to and learn from a community of transparent companies.
Baremetrics' Augmentation feature allows you to merge external data sources with your subscription data. This creates richer customer profiles by combining payment history with other relevant customer attributes, enabling more precise segmentation and deeper analysis of your most profitable customer groups.
Yes, Baremetrics offers an ROI Guarantee for its Recover feature. If the revenue recovered through the use of Recover does not at least cover the cost of your entire Baremetrics account, they will credit you for the following month. This highlights their confidence in the feature's ability to generate a positive return.
Source: baremetrics.com