reception

Name: reception
Brand: reception
Price: 25 USD

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Live in-app support to reduce churn and boost reviews for iOS apps.

From $25/mo flat, billed monthly

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Tracked since 2026

The Bottom Line

Updated Oct 22, 2026

Price: From $25/mo flat, billed monthly. Compare plans

Key facts

Native in-app chat support for iOS apps that helps reduce churn by solving user problems in real time.
Enables upselling, discount offers, and review requests directly within conversations.
Integrates with RevenueCat, Superwall, and Adapty, and supports AI replies from your own docs.

Pros

Reduces churn by allowing you to fix issues before users leave.
Increases App Store reviews by asking at the right moment.
Boosts revenue through in-chat upsells and plan changes.

Cons

Currently only supports iOS apps (no Android or web).
Pricing is a flat monthly fee with limited early adopter spots.

What is reception?

Reception is a native in-app support toolkit designed specifically for iOS apps. It enables developers to chat with users directly inside the app, solve problems before they churn, ask for reviews at the right moment, and upsell users to higher plans. The platform integrates with subscription tools like RevenueCat, Superwall, and Adapty to provide context about each user. It also offers AI-powered replies based on your own documentation, Telegram integration for on-the-go responses, multi-language support that auto-detects the device language, and a multi-tenancy inbox for managing multiple apps and team members. Setup is streamlined with a single prompt that can be pasted into a coding agent.

Data compiled by Toolradar Pricing checked Oct 22, 2026 · How we evaluate

Source reception.sh

Key Features

Native in-app support chat with customizable UI (colors, fonts, text) via remote config.
AI integration that answers user questions from your own documentation, handing off to you when unsure.
Telegram integration: new messages land in Telegram, replies reach the user in-app.
Multi-tenancy: one inbox for all your apps, with shared team view and unread message tracking.
Multi-language support: auto-detects device language and localizes welcome text.
In-chat upselling: offer plan upgrades, discounts, or switch plans directly in the conversation.
Review requests: ask users for App Store reviews with one tap after a positive interaction.
Integration with RevenueCat, Superwall, and Adapty for user context and triage.

Pricing Plans

Pricing checked Oct 22, 2026. Source: reception.sh, read Oct 22, 2026

reception plans and prices, checked October 2026
Plan	Price	Details
One flat price	$25 / mo	Native iOS chat and photo sharing Review requests and in-app offers Custom colors, fonts, and welcome screen +3 more Show less User details, plans, and metadata Push notifications and Telegram replies Shared inbox for multiple apps and team members
Enterprise	Contact us	For businesses with over $30k/month in revenue or 10k+ active users

Calculate your cost View full pricing

Is reception worth the price?

Good value

$25/mo flat for unlimited apps and team members is exceptionally generous compared to typical per-agent or per-user pricing from competitors.

It's ideal for indie iOS developers or small teams wanting to reduce churn and collect reviews without breaking the bank. Best for bootstrapped or early-stage apps that need a simple, full-featured live support tool.

Full reception pricing: every plan, hidden costs and alternatives

How reception's pricing compares

reception starts at $25/mo flat for the whole organisation. Its direct competitors are priced on a different basis (per user, or in another currency), so each entry price below is shown with its own unit and currency and is not ranked against the others.

reception

$25/mo flat, whole organisation, billed monthly

Gather

$12/mo, billed monthly

SpatialChat

$3/user/mo

$60/mo for 20 users

Tandem

$13.99/mo, billed monthly

Kumospace

$16/user/mo, billed monthly

$320/mo for 20 users

Entry paid plan, monthly price (billing term shown per row), in each tool's own currency. Pricing checked Oct 22, 2026.

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

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reception FAQ

How does the AI integration work in Reception?

Reception's AI can automatically reply to user questions using your own documentation. It replies instantly, day and night, and hands the conversation over to you when it is unsure.

Can I manage support for multiple iOS apps in one place?

Yes, Reception offers a multi-tenancy inbox that aggregates conversations from all your apps into a single view, with unread message tracking and team collaboration.

Does Reception support non-English users?

Yes, Reception auto-detects the device language of your users and supports multiple languages including Spanish, Japanese, German, French, Korean, Portuguese, Chinese, Italian, Turkish, and more. You can also localize your own welcome text.

How do I integrate Reception with my iOS app?

Integration is done with a single prompt that you paste into your coding agent (like Opus). The setup adds about 142 lines of code and can be live in minutes.

Can I reply to users without opening the app?

Yes, Reception has a Telegram integration. New messages from users land in a Telegram chat, and you can reply from there. The reply reaches the user inside your app. You can also set up a group for your whole team.

What subscription tools does Reception integrate with?

Reception integrates with RevenueCat, Superwall, and Adapty. This allows you to see user details and triage conversations based on subscription data.

Can I customize the look and feel of the support chat?

Yes, you can customize colors, fonts, and text. The configuration is remote, so changes take effect without requiring an app update.

How does Reception help with App Store reviews?

After resolving a user's issue, you can ask them for a review with a single tap that opens the App Store review page. You can customize the message in your own words.

Source: reception.sh

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