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RetentionEngine Pricing 2026

Plans, hidden costs, and cheaper alternatives compared

Is RetentionEngine worth the price?

85/10

RetentionEngine's pricing is quite fair, especially with a robust Free tier and a well-priced Pro plan at $25/month offering unlimited users and projects.

The Starter tier at $10/month provides a good step up for growing teams. This pricing structure is best for small to medium-sized businesses looking for scalable customer retention solutions.

Pricing Plans

Free Trial

Free

Free

  • 1 user
  • 1 project
  • 100 MB storage
  • Basic features

Starter

$10/month

  • 5 users
  • 5 projects
  • 1 GB storage
  • Advanced features

Pro

$25/month

  • Unlimited users
  • Unlimited projects
  • 10 GB storage
  • All features
  • Priority support

Hidden Costs & Gotchas

Potential overage fees for storage beyond tier limits

Higher costs for yearly billing if not discounted

Priority support only available on Pro tier

Which Plan Do You Need?

Startups needing basic retention tools

Growing businesses scaling user management

Enterprises requiring comprehensive features

How RetentionEngine Compares to Competitors

Compared to ChurnZero, which often starts at several hundred dollars per month, RetentionEngine's Free, Starter ($10/month), and Pro ($25/month) tiers are significantly more accessible. While ChurnZero might offer more enterprise-grade features, RetentionEngine provides excellent value for SMBs, similar to smaller platforms like Customer.io but with a clearer focus on retention automation at a competitive price point.

RetentionEngine Pricing FAQ

How much does RetentionEngine cost?

RetentionEngine starts at $10/month on the Starter plan. It offers 2 paid tiers ranging from $10/month up to $25/month. A free plan is also available with limited features.

Does RetentionEngine have a free plan?

Yes. RetentionEngine offers a free plan called "Free". It includes: 1 user, 1 project, 100 MB storage.

Does RetentionEngine offer a free trial?

Yes, RetentionEngine offers a free trial. No credit card is typically required to start the trial, though this may vary.

What is the cheapest RetentionEngine paid plan?

The cheapest paid plan for RetentionEngine is "Starter" at $10/month. Key features include: 5 users, 5 projects, 1 GB storage.

Is there a cheaper alternative to RetentionEngine?

Yes. Popular alternatives to RetentionEngine include Gainsight, ChurnZero, Userpilot, Appcues. Compare them side-by-side on Toolradar.

Cheaper alternatives to RetentionEngine

Direct competitors with similar features. Many offer free tiers or lower per-seat pricing.