TownSq
UnclaimedModern API platform with integrated tools and processes for HOA and community management.
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TL;DR - TownSq
- Modern API platform for HOA and community management.
- Streamlines communication, operations, and financial tasks for HOAs.
- Includes AI tools for faster resident request responses and inbox management.
Pricing: Paid only
Best for: Enterprises & pros
Pros & Cons
Pros
- Significantly reduces administrative tasks through automation and AI.
- Enhances communication between residents, board members, and managers.
- Provides comprehensive tools for managing various aspects of HOA operations.
- Offers specialized solutions for individual communities, businesses, and resale processes.
- Highly rated by users for efficiency and ease of use.
Cons
- Pricing details are not publicly available, requiring a demo request.
- Requires integration into existing community processes, which may have a learning curve.
Ratings Across the Web
3.7(3 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
AI-powered Suggested Reply for resident requestsRequest Interception for triaging homeowner questionsMobile and web applications for residents and managersOnline payments for assessments, dues, and feesMaintenance request managementDocument storage and role-based accessCommunity communication tools (announcements, events, committees)Architectural request management with real-time tracking
Pricing Plans
Free TrialPro (Up to 300 units)
$90/mo
- Announcements
- Website (Custom Domain)
- Group customization
- Requests
- Tasks and assignments
- Web and mobile application for 1 community
- Website builder for community with custom domain
- Forum
- Messages
- Address book
- Homeowner payment processing (ABX, ZPTO)
- Amenity reservations
- Events calendar
- Document storage and access
- Community polls and surveys
- Dedicated client success rep.
- Dedicated homeowner support organization
Advanced (Up to 300 units)
$145/mo
- All Pro features
- Audit logs
- TownSq Business
- Guest authorizations
- Architectural reviews
- Web and mobile application for 2-10 communities
- Workspace for portfolio views, management dashboards, and community insights
- Architectural requests and reviews
- Violations and inspection tracking
- Package Control
- Guest access control
- Shift Logs
Enterprise (Up to 300 units)
Request a quote
- All Advanced features
- Personalized implementation team and plan
- Fully integrated community accounting and management solution
- Web and mobile application for more than 10 communities
- Powered by C3
- Integrated document management and resale processing solution
Pro (301 - 900 units)
$180/mo
- Announcements
- Website (Custom Domain)
- Group Customization
- Requests
- Tasks and assignments
- Web and mobile application for 1 community
- Website builder for community with custom domain
- Forum
- Messages
- Address book
- Homeowner payment processing (ABX, ZPTO)
- Amenity reservations
- Events calendar
- Document storage and access
- Community polls and surveys
- Dedicated client success rep.
- Dedicated homeowner support organization
Advanced (301 - 900 units)
$290/mo
- All Pro features
- Audit Logs
- Package Control
- Guest access control
- Architectural reviews
- Web and mobile application for 2-10 communities
- TownSq Business
- Workspace for portfolio views, management dashboards, and community insights
- Violations and inspection tracking
Enterprise (301 - 900 units)
Request a quote
- All Advanced features
- Personalized implementation team and plan
- Fully integrated community accounting and management solution
- Web and mobile application for more than 10 communities
- Powered by C3
- Integrated document management and resale processing solution
Pro (900+ units)
$270/mo
- Announcements
- Website (Custom Domain)
- Group Customization
- Requests
- Tasks and Assignments
Advanced (900+ units)
$435/mo
- All Pro features
- Audit Logs
- Package Control
- Guest access control
- Architectural reviews
What is TownSq?
TownSq is a comprehensive software platform designed to modernize and streamline operations for Homeowners Associations (HOAs) and community management companies. It offers a suite of digital solutions through web and mobile applications, enhancing communication, administrative tasks, and financial management. The platform caters to individual communities with its TownSq Community offering, and to management companies overseeing multiple properties with TownSq Business.
For communities, TownSq provides tools for resident engagement, online payments, request management, document sharing, and amenity reservations. For management companies, it offers a unified workspace for portfolio management, advanced accounting integrations, violation tracking, and sophisticated reporting. TownSq also leverages AI to automate responses to resident requests, significantly reducing administrative burden and improving efficiency for HOA boards and property managers.
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TownSq FAQ
How does TownSq utilize AI to improve community management?
TownSq employs AI to draft instant, customizable replies to resident requests using community-specific documents and to triage homeowner questions with tailored answers, reducing inbox clutter and saving management teams time.
What is the difference between TownSq Community and TownSq Business?
TownSq Community is a comprehensive mobile and web application designed for individual HOA and community operations, focusing on resident and board member interactions. TownSq Business is tailored for association managers and management companies to manage multiple communities with integrated tools for communications, requests, violations, accounting, and financials across their portfolio.
Can residents make payments and submit requests through the TownSq platform?
Yes, residents can simplify homeowner payment processing by paying assessments, dues, and fees securely online, and efficiently manage and submit maintenance and architectural requests directly through the mobile app or web platform.
Does TownSq offer services beyond software solutions?
Yes, TownSq provides premier professional services including Bookkeeping/Accounting outsourcing, Resale Order Document Processing, and Ink Print + Mail services to further support and streamline HOA operations.
How does TownSq handle the HOA resale disclosure process?
TownSq Resale Solutions offer an industry-disrupting software solution that combines end-to-end management with expert insight and breakthrough technology to simplify the HOA resale disclosure process from listing to closing.
What kind of data and insights can managers gain from TownSq Business?
TownSq Business provides sophisticated data insights and deep analytics to identify trends, drive smarter decisions, track performance, and exceed targets, enabling accelerated growth and employee recognition.
Source: townsq.io