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Useberry

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Your all-in-one solution for user testing, where ideas meet real user insight.

User ResearchTesting & QAUI/UX Design
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Reviews onG2
16 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Offers a wide variety of research methods in one platform

Biggest con

Advanced features like AI and extensive storage are limited to higher-tier plans

TL;DR - Useberry

  • All-in-one platform for UX research and usability testing.
  • Offers diverse research methods like Card Sorting, Tree Test, and 5 Second Test.
  • Helps validate design decisions and understand user behavior with actionable insights.
Pricing: Free plan available
Best for: Growing teams
4.3/5 across review platforms

What is Useberry?

Editorial review
Useberry is a comprehensive UX research and usability testing platform designed to help product teams understand user behavior and validate design decisions. It provides a suite of research methods to uncover usability issues, compare variations, and analyze how users interact with content. The platform is suitable for UX designers, product managers, and researchers looking to integrate user feedback throughout their design and development cycles. Useberry streamlines the research process from participant recruitment to insight generation. It offers various testing blocks like Card Sorting, Tree Test, First Click, and 5 Second Test, allowing users to mix and match methods to create tailored studies. The platform aims to provide actionable insights that reveal real patterns, enabling confident, data-driven design decisions.

Available on: Web

how we evaluateSourceuseberry.com ↗

Pros & Cons

Pros

  • Offers a wide variety of research methods in one platform
  • Provides a free tier for basic testing needs
  • Supports customization of research flows with features like Logic Jumps and Randomization
  • Includes features for participant screening and recruitment
  • Scalable for teams of various sizes with flexible response and seat options

Cons

  • Advanced features like AI and extensive storage are limited to higher-tier plans
  • The free plan has significant limitations on responses and projects
  • SAML-based SSO is only available on the Enterprise plan

Ratings Across the Web

4.3(16 reviews)

Useberry holds an aggregate rating of 4.3 out of 5 from 16 reviews across G2, last checked March 19, 2026.

G216 reviews
4.3/5

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Card Sorting for information architectureTree Test for navigation usabilityFirst Click Test for intuitive design assessment5 Second Test for first impressionsPreference Test for design and copy comparisonSingle Task Test for success and completion ratesOpen Analytics for free user navigation observationRandomization to reduce bias

Pricing Plans

Pricing checked Aug 23, 2026

Free

  • 10 responses / month
  • 1 seat (add up to 20)
  • 1 project
  • 3 versions / project

Growth

$67 / month (billed yearly)

  • 300 responses / month (buy up to 2,000)
  • 1 seat (buy up to 20)
  • Unlimited projects & versions
  • 10 transcription hours / month
  • 2 GB uploaded recordings storage
  • Tags & Highlight Reels
  • Randomization
  • Logic Jumps

Enterprise

Custom

  • All Growth features, plus:
  • From 48,000 responses / year
  • From 10 seats
  • From 100 transcription hours / month
  • From 200 GB uploaded recordings storage
  • AI features add-on
  • Custom branding
  • Enhanced support
Calculate your costView full pricing

Is Useberry worth the price?

78/100

Useberry's pricing is fair for small teams, with a generous Free tier and a well-priced Growth tier at $67/month (billed yearly).

The Growth tier offers substantial features for its price point, making it a good value. It's best for small to medium-sized businesses and product teams needing consistent user feedback.

Hidden Costs & Gotchas

Growth price requires yearly commitment

Additional seats and responses cost extra

AI features are an Enterprise add-on

Transcription hours are limited per month

How Useberry Compares to Competitors

Compared to UserTesting, which can start at several thousand dollars annually, Useberry's Growth tier at $67/month is significantly more accessible. While UserZoom also targets enterprise, Useberry offers a more budget-friendly entry point for smaller teams, though with fewer advanced features than higher-end platforms.

Reviews

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4.3/5

Across 16 verified user reviews on G2

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

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Useberry FAQ

How does Useberry support comprehensive UX research?

Useberry supports comprehensive UX research by offering a suite of research methods within a single platform. Users can mix and match testing blocks like Card Sorting, Tree Test, First Click, and 5 Second Test to create tailored studies. This allows product teams to uncover usability issues and analyze user interactions effectively.

Which teams benefit most from using Useberry?

UX designers, product managers, and researchers benefit most from using Useberry. The platform is designed to help these teams integrate user feedback throughout their design and development cycles. It provides tools to understand user behavior and validate design decisions.

How is Useberry priced?

Useberry is available on a free tier, which allows for basic testing needs. For more extensive usage and advanced features, paid plans are offered. These plans provide flexible options for responses and seats, catering to teams of various sizes.

Can Useberry be used to customize research flows?

Yes, Useberry can be used to customize research flows. It includes features such as Logic Jumps and Randomization, which allow users to tailor their studies. This flexibility helps in creating specific testing scenarios to gather targeted insights.

What kind of limitations exist within Useberry's free plan?

The free plan within Useberry has significant limitations on both the number of responses and projects. Additionally, advanced features like AI capabilities and extensive storage are not available at this tier. SAML-based SSO is exclusively reserved for the Enterprise plan.

How does Useberry compare to Simile for user testing?

Useberry offers a wide variety of research methods in one platform, including Card Sorting, Tree Test, First Click, and 5 Second Test. It also provides features for participant screening and recruitment. Useberry aims to provide actionable insights to reveal real patterns for data-driven design decisions.

Source: useberry.com

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