Dooly vs Zoho CRM: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Dooly and Zoho CRM side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Dooly leads on higher user rating; Zoho CRM leads on a free plan. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Dooly
Automate CRM, sales processes, and busywork
Best for you if:
- • You want saved reps 5+ hours per week on administrative tasks
Zoho CRM
Affordable sales and customer management for cost-conscious organizations
Best for you if:
- • You want a free tier before you commit
| At a Glance | Dooly | Zoho CRM |
|---|---|---|
Starts at | Not published | Free plan, paid from $20/user/mo, billed monthly Zoho CRM Plus plan |
Category | Sales CRM | CRM Sales |
Rating | 4.7/5 G2 4.7 200 reviews | 4.2/5 Capterra 4.3 · G2 4.1 9,945 reviews |
Free plan | No | Yes |
Watch out for | n/a | Free plan is limited to 3 users with basic features, outgrown quickly |
Choose Dooly or Zoho CRM?
Choose Dooly if
- You want saved reps 5+ hours per week on administrative tasks
- You want dramatically improved CRM data quality and completeness
- You work in sales, not CRM
Choose Zoho CRM if
- You want a free tier before you commit
- You want affordable CRM
- You want good features for price
- You work in CRM, not sales
In-Depth Analysis
Dooly
Automate CRM, sales processes, and busywork
Dooly's pricing model is discontinued, meaning it is no longer available for purchase or use.
Strengths
- Pro: Saved reps 5+ hours per week on administrative tasks
- Pro: Dramatically improved CRM data quality and completeness
- Pro: Intuitive note-taking interface that reps actually used
- Pro: Strong Salesforce integration eliminated double data entry
- Pro: Sales methodology templates enforced process consistency
Weaknesses
- Con: Platform shut down on June 30, 2025-no longer available
- Con: All user data was deleted by July 30, 2025
- Con: Required Salesforce as primary CRM-limited to that ecosystem
- Con: Pricing was opaque with no public plan details
- Con: Company pivoted away from the product entirely
Key features
Zoho CRM
Affordable sales and customer management for cost-conscious organizations
Zoho CRM is the best value in the CRM market, full-featured at a fraction of competitors' prices.
Watch out
Free plan is limited to 3 users with basic features, outgrown quickly
Strengths
- Pro: Affordable CRM
- Pro: Good features for price
- Pro: Zoho ecosystem
- Pro: AI assistant (Zia)
- Pro: Customizable
Weaknesses
- Con: UI less polished
- Con: Learning curve
- Con: Integration quirks
- Con: Support varies
- Con: Mobile apps basic
Key features
Plans and prices: Dooly vs Zoho CRM
| Tool | Plans and prices | Source |
|---|---|---|
| Dooly | No plan prices on file | dooly.ai read Sep 30, 2026 |
| Zoho CRM |
| zoho.com/en-us/crm/zohocrm-pricing.html read Oct 31, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Dooly pricing and Zoho CRM pricing.
Key Takeaways
Dooly
- Higher user rating: 4.7/5 vs 4.2/5
Zoho CRM
- Has a free plan
What the data shows
On the data below, Dooly leads on higher user rating; Zoho CRM leads on a free plan. We do not name an overall winner for this pair.
- Dooly has the higher user rating (4.7/5 from 200 reviews for Dooly, 4.2/5 from 9,945 reviews for Zoho CRM).
- Zoho CRM starts at $20/user/mo, billed monthly; Dooly has no public paid plan price on file.
- Only Zoho CRM has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Dooly and Zoho CRM compare in 2026?
On the data below, Dooly leads on higher user rating; Zoho CRM leads on a free plan. We do not name an overall winner for this pair. Dooly has the higher user rating (4.7/5 from 200 reviews for Dooly, 4.2/5 from 9,945 reviews for Zoho CRM). Zoho CRM starts at $20/user/mo, billed monthly; Dooly has no public paid plan price on file. Only Zoho CRM has a free plan.
What are Dooly and Zoho CRM used for?
Dooly: Automate CRM, sales processes, and busywork. Zoho CRM: Affordable sales and customer management for cost-conscious organizations.
What does Dooly cost vs Zoho CRM?
Dooly has no public paid-plan price on file. Zoho CRM's cheapest paid plan is Zoho CRM Plus at $20/user/mo, billed monthly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Oct 31, 2026.
What's the main difference between Dooly and Zoho CRM?
Dooly's main strength: saved reps 5+ hours per week on administrative tasks. Zoho CRM's main strength: affordable CRM.