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Automate CRM, sales processes, and busywork

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Reviews onCapterra
88 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Saved reps 5+ hours per week on administrative tasks

Biggest con

Platform shut down on June 30, 2025-no longer available

TL;DR - Dooly

  • Sales productivity tool that automated CRM updates and eliminated admin busywork
  • Saved reps 5+ hours/week with smart notes, templates, and Salesforce sync
  • Shut down June 30, 2025-users redirected to Mediafly and alternatives
Pricing: Paid only
Best for: Enterprises & pros
4.8/5 across review platforms

What is Dooly?

Editorial review
Dooly was a sales productivity platform that helped revenue teams maintain CRM hygiene, run consistent sales processes, and eliminate administrative busywork. The tool saved reps an estimated 5+ hours per week by automating note-taking, Salesforce updates, and pipeline management. Dooly shut down on June 30, 2025, with all user data deleted by July 30, 2025. The company redirected users to Mediafly for alternative solutions. Former integrations included Salesforce, Slack, Gong, and other sales stack tools.

Available on: Web

Pros & Cons

Pros

  • Saved reps 5+ hours per week on administrative tasks
  • Dramatically improved CRM data quality and completeness
  • Intuitive note-taking interface that reps actually used
  • Strong Salesforce integration eliminated double data entry
  • Sales methodology templates enforced process consistency
  • Reduced friction between selling activities and CRM updates

Cons

  • Platform shut down on June 30, 2025-no longer available
  • All user data was deleted by July 30, 2025
  • Required Salesforce as primary CRM-limited to that ecosystem
  • Pricing was opaque with no public plan details
  • Company pivoted away from the product entirely

Ratings Across the Web

4.8(88 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Automated Salesforce field updates from meeting notesSmart note templates aligned to sales methodologiesPipeline management with deal board visualizationReal-time CRM hygiene monitoring and alertsMeeting preparation with account and deal summariesSalesforce integration for bi-directional data syncSlack integration for deal updates and notificationsSales playbook templates for repeatable processesActivity tracking and coaching insights for managersBrowser extension for capturing notes anywhere

Pricing

Paid

Dooly offers paid plans. Visit their website for current pricing details.

View pricing

Reviews

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4.8/5

Across 88 verified user reviews on Capterra

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Dooly FAQ

Is Dooly still available?

No. Dooly shut down on June 30, 2025, and all user access was suspended. User data was deleted by July 30, 2025. The company redirected users to Mediafly for alternative solutions.

Why did Dooly shut down?

Dooly announced it was refocusing its efforts on other product areas aligned with its long-term vision. The company directed existing users to mediafly.com for current offerings.

What are the best alternatives to Dooly?

Popular alternatives include Scratchpad (most direct competitor for Salesforce note-taking), Gong (conversation intelligence), Recapped (deal rooms), and Clari (revenue operations). Each covers different aspects of what Dooly offered.

Can I recover my Dooly data?

No. All user data, CRM sync configurations, and notes were permanently deleted by July 30, 2025. Users were advised to export data before the shutdown deadline.

Source: dooly.ai

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