Gorgias vs Revy: Which is Better in 2026?
Choosing between Gorgias and Revy comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Gorgias
Customer support helpdesk for e-commerce
Best for you if:
- • You need customer support features specifically
- • Gorgias is a customer service helpdesk built specifically for e-commerce stores
- • It centralizes support channels and automates responses with deep Shopify integration
Revy
Post outfits, automatically link products, and earn from every purchase.
Best for you if:
- • You need something completely free
- • You need e-commerce features specifically
- • Post outfit photos and Revy automatically adds affiliate links to every item.
- • Earn commissions when followers purchase items from your posts.
| At a Glance |  Gorgias |  Revy |
|---|---|---|
Starts at | $10/monthStarter | FreeFree tier available |
Best For | Customer Support | E-commerce |
Rating | 4.6/5 | 4.6/5 |
Free plan | No | Yes |
Choose Gorgias or Revy?
Choose Gorgias if
Customer support helpdesk for e-commerce
- Best for e-commerce support
- Shopify integration
- Automation rules
- Your work is customer support-shaped, not e-commerce-shaped
Choose Revy if
Post outfits, automatically link products, and earn from every purchase.
- Passive income opportunity from your everyday outfits
- Encourages sustainable fashion by reusing your wardrobe
- Simple to use – just post a photo and earn automatically
- You want a fully free tool (Gorgias requires payment)
- Your work is e-commerce-shaped, not customer support-shaped
| Feature | Gorgias | Revy |
|---|---|---|
| Pricing Model | Paid | Free |
| User Rating | ★4.6/5 673 reviews | ★4.6/5 4,966 reviews |
| Categories | Customer SupportE-commerce | E-commerce |
In-Depth Analysis
Gorgias
Customer support helpdesk for e-commerce
Strengths
- +Best for e-commerce support
- +Shopify integration
- +Automation rules
- +Macros
- +Good analytics
Weaknesses
- -Expensive per ticket
- -E-commerce focused only
- -Learning curve
- -Ticket limits
- -Automation complex
Key features
Value 70/100. Gorgias' pricing starts very affordably at $10/month for 50 tickets, making it accessible for small e-commerce businesses.
Watch out: Overage fees: $0.36-$0.40 per extra ticket.
Revy
Post outfits, automatically link products, and earn from every purchase.
Strengths
- +Passive income opportunity from your everyday outfits
- +Encourages sustainable fashion by reusing your wardrobe
- +Simple to use – just post a photo and earn automatically
Weaknesses
- -Earnings depend on affiliate network coverage and follower engagement
- -Limited to fashion-related content; not suitable for other niches
Key features
Pricing: Gorgias vs Revy
| Plan | Gorgias | Revy |
|---|---|---|
| Tier 1 | $10 month Starter | N/A |
| Tier 2 | $50 month Basic | N/A |
| Tier 3 | $300 month Pro | N/A |
| Tier 4 | $750 month Advanced | N/A |
Pricing verified from each vendor's public pricing page. Compare in detail on Gorgias pricing and Revy pricing.
Who Should Use What?
On a budget?
Revy is free. Gorgias is paid.
Go with: Revy
Want the highest-rated option?
Gorgias: 4.6/5 (673 reviews). Revy: 4.6/5 (4,966 reviews).
Go with: Gorgias
Value user reviews?
Gorgias: 673 reviews (4.6/5). Revy: 4,966 reviews (4.6/5).
Go with: Revy
3 Questions to Help You Decide
What's your budget?
Gorgias is paid. Revy is free. Go with Revy if free matters most.
What's your use case?
Gorgias is a customer support tool. Revy is in e-commerce. Pick the category that matches your needs.
How important are ratings?
Both are rated 4.6/5.
Key Takeaways
Gorgias
- Our pick for this comparison
Revy
- Completely free
- Larger review base (4,966 reviews)
- Better fit for e-commerce
The Bottom Line
Gorgias is our pick. That said, Revy is free, hard to beat on price.
Frequently Asked Questions
Is Gorgias or Revy better?
Gorgias is rated in our evaluation. Gorgias is paid and Revy is free.
What are Gorgias and Revy used for?
Gorgias: Customer support helpdesk for e-commerce. Revy: Post outfits, automatically link products, and earn from every purchase..
What does Gorgias cost vs Revy?
Gorgias is a paid tool. Revy is completely free. Visit their websites for detailed pricing.