Hotjar vs Crazy Egg: Which Should You Choose in 2026?
Choosing between Hotjar and Crazy Egg comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated May 6, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Hotjar
Heatmaps and session recordings
Best for you if:
- 0
- • You need screen recording features specifically
- • Behavior analytics tool with heatmaps, session recordings, and user feedback surveys.
- • Visualizes clicks, scrolls, and mouse movements to understand how visitors interact with pages.
Crazy Egg
Optimize your website with heatmaps, recordings, surveys, and A/B testing to understand user behavior.
Best for you if:
- 0
- • You need web analytics features specifically
- • Heatmap and user behavior analytics
- • See where users click and scroll
| At a Glance |  Hotjar |  Crazy Egg |
|---|---|---|
Price | Free + Paid | Free + Paid |
Best For | Screen Recording | Web Analytics |
Rating | — | — |
| Feature | Hotjar | Crazy Egg |
|---|---|---|
| Pricing Model | Freemium | Freemium |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Screen RecordingSurvey Tools | Web AnalyticsHeatmaps |
How Hotjar and Crazy Egg Compare
Hotjar
Heatmaps and session recordings
Free tier available
Crazy Egg
Optimize your website with heatmaps, recordings, surveys, and A/B testing to understand user behavior.
Free tier available
Hotjar is a screen recording tool. Crazy Egg is in web analytics.
Who Should Use What?
On a budget?
Both are freemium. Compare plans on their websites.
Go with: Hotjar
Want the highest-rated option?
Neither has user reviews yet.
Go with: Hotjar
Value user reviews?
Neither has user reviews yet.
Go with: Hotjar
3 Questions to Help You Decide
What's your budget?
Both are freemium. Pricing won't help you decide here.
What's your use case?
Hotjar is a screen recording tool. Crazy Egg is in web analytics. Pick the category that matches your needs.
How important are ratings?
Neither has user reviews yet.
Key Takeaways
Hotjar
- 0
- Free tier available
- Our pick for this comparison
Crazy Egg
- Better fit for web analytics
The Bottom Line
Hotjar is our pick.
Frequently Asked Questions
Is Hotjar or Crazy Egg better?
Hotjar is rated high in our evaluation. Both are freemium.
What are Hotjar and Crazy Egg used for?
Hotjar: Heatmaps and session recordings. Crazy Egg: Optimize your website with heatmaps, recordings, surveys, and A/B testing to understand user behavior..
What does Hotjar cost vs Crazy Egg?
Hotjar is freemium (free tier + paid plans). Crazy Egg is freemium (free tier + paid plans). Visit their websites for detailed pricing.