Kissflow vs ServiceNow: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Kissflow and ServiceNow side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, ServiceNow leads on higher user rating. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Kissflow
Low-code workflow and process automation
Best for you if:
- • You want low-code workflow
ServiceNow
Digitize and automate workflows for IT, HR, and customer service
Best for you if:
- • You want enterprise IT service management
| At a Glance | Kissflow | ServiceNow |
|---|---|---|
Starts at | From $10/user/mo, billed monthly Basic plan | Not published |
Category | No-Code Workflow Automation | Workflow Automation Internal Tools |
Rating | 4.3/5 G2 4.3 · Capterra 4.2 · SourceForge 5.0 680 reviews | 4.5/5 G2 4.5 · Capterra 4.5 2,341 reviews |
Free plan | No | No |
Watch out for | Mandatory 50-user minimum for all paid plans | Annual uplift of 5-10% on renewals |
Choose Kissflow or ServiceNow?
Choose Kissflow if
- You want low-code workflow
- You want good for processes
- You work in no-code, not workflow automation
Choose ServiceNow if
- You want enterprise IT service management
- You want comprehensive platform
- You work in workflow automation, not no-code
In-Depth Analysis
Kissflow
Low-code workflow and process automation
Kissflow's pricing, starting at $10 per user/month for the Basic plan with a 50-user minimum, is on the higher side for small teams, making it quite expensive for those just starting out.
Watch out
Mandatory 50-user minimum for all paid plans
Strengths
- Pro: Low-code workflow
- Pro: Good for processes
- Pro: User friendly
- Pro: Good templates
- Pro: Fair pricing
Weaknesses
- Con: Limited customization
- Con: Learning curve
- Con: Enterprise features paid
- Con: Integration limits
- Con: Better for simple workflows
Key features
ServiceNow
Digitize and automate workflows for IT, HR, and customer service
While custom quotes and volume discounts of 40-50% are available, the 5-10% annual uplift can significantly increase costs over time.
Watch out
Annual uplift of 5-10% on renewals
Strengths
- Pro: Enterprise IT service management
- Pro: Comprehensive platform
- Pro: Workflow automation
- Pro: Good integrations
- Pro: Industry standard
Weaknesses
- Con: Very expensive
- Con: Complex implementation
- Con: Learning curve
- Con: Customization needs expertise
- Con: Overkill for SMBs
Key features
Plans and prices: Kissflow vs ServiceNow
| Tool | Plans and prices | Source |
|---|---|---|
| Kissflow |
| kissflow.com/pricingread Oct 5, 2026 |
| ServiceNow |
| servicenow.comread Oct 5, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Kissflow pricing and ServiceNow pricing.
Key Takeaways
Kissflow
- Choose if you want low-code workflow and process automation
ServiceNow
- Higher user rating: 4.5/5 vs 4.3/5
What the data shows
On the data below, ServiceNow leads on higher user rating. We do not name an overall winner for this pair.
- ServiceNow has the higher user rating (4.3/5 from 680 reviews for Kissflow, 4.5/5 from 2,341 reviews for ServiceNow).
- Kissflow starts at $10/user/mo, billed monthly; ServiceNow has no public paid plan price on file.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Kissflow and ServiceNow compare in 2026?
On the data below, ServiceNow leads on higher user rating. We do not name an overall winner for this pair. ServiceNow has the higher user rating (4.3/5 from 680 reviews for Kissflow, 4.5/5 from 2,341 reviews for ServiceNow). Kissflow starts at $10/user/mo, billed monthly; ServiceNow has no public paid plan price on file.
What are Kissflow and ServiceNow used for?
Kissflow: Low-code workflow and process automation. ServiceNow: Digitize and automate workflows for IT, HR, and customer service.
What does Kissflow cost vs ServiceNow?
Kissflow's cheapest paid plan is Basic at $10/user/mo, billed monthly. ServiceNow has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Oct 5, 2026.
What's the main difference between Kissflow and ServiceNow?
Kissflow's main strength: low-code workflow. ServiceNow's main strength: enterprise IT service management.