Liveagent vs Maxdesk: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Liveagent and Maxdesk side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Maxdesk leads on a free plan. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Liveagent
Unified omnichannel customer support for growing teams
Best for you if:
- • You want help desk software
Maxdesk
Manage support with shared ticketing, no-code automations and per-workspace pricing
Best for you if:
- • Growing support teams at startups, SaaS and ecommerce companies that want a shared help desk without per-seat pricing
| At a Glance | Liveagent | Maxdesk |
|---|---|---|
Starts at | From $15/mo, billed monthly Small Business plan | Free plan, paid from $22/mo flat, billed monthly Pro plan |
Category | Customer Support Live Chat | Customer Support Knowledge Base |
Rating | 4.0/5 Capterra 4.7 · G2 4.5 · SourceForge 2.4 2,616 reviews | n/a |
Free plan | No | Yes |
Choose Liveagent or Maxdesk?
Choose Liveagent if
- You want help desk software
- You want good for support
Choose Maxdesk if
- Growing support teams at startups, SaaS and ecommerce companies that want a shared help desk without per-seat pricing
- You want a free tier before you commit
In-Depth Analysis
Liveagent
Unified omnichannel customer support for growing teams
LiveAgent's pricing is fair, especially with the annual discounts.
Strengths
- Pro: Help desk software
- Pro: Good for support
- Pro: Fair pricing
- Pro: Multiple channels
- Pro: Good features
Weaknesses
- Con: UI dated
- Con: Learning curve
- Con: Setup complexity
- Con: Better modern alternatives
- Con: Support varies
Key features
Maxdesk
Manage support with shared ticketing, no-code automations and per-workspace pricing
Maxdesk's pricing is fair and competitive.
Key features
Plans and prices: Liveagent vs Maxdesk
| Tool | Plans and prices | Source |
|---|---|---|
| Liveagent |
| liveagent.com/pricing read Oct 22, 2026 |
| Maxdesk |
| maxdesk.ai read Oct 24, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Liveagent pricing and Maxdesk pricing.
Key Takeaways
Liveagent
- Choose if you want unified omnichannel customer support for growing teams
Maxdesk
- Has a free plan
What the data shows
On the data below, Maxdesk leads on a free plan. We do not name an overall winner for this pair.
- Only Liveagent has a published user rating (4.0/5 from 2,616 reviews); Maxdesk has none we can show.
- Entry prices are not ranked, they are charged on different bases: Liveagent $15/mo, billed monthly; Maxdesk $22/mo flat, billed monthly.
- Only Maxdesk has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Liveagent and Maxdesk compare in 2026?
On the data below, Maxdesk leads on a free plan. We do not name an overall winner for this pair. Only Liveagent has a published user rating (4.0/5 from 2,616 reviews); Maxdesk has none we can show. Entry prices are not ranked, they are charged on different bases: Liveagent $15/mo, billed monthly; Maxdesk $22/mo flat, billed monthly. Only Maxdesk has a free plan.
What are Liveagent and Maxdesk used for?
Liveagent: Unified omnichannel customer support for growing teams. Maxdesk: Manage support with shared ticketing, no-code automations and per-workspace pricing.
What does Liveagent cost vs Maxdesk?
Liveagent's cheapest paid plan is Small Business at $15/mo, billed monthly. Maxdesk's cheapest paid plan is Pro at $22/mo flat, billed monthly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Oct 24, 2026.
What's the main difference between Liveagent and Maxdesk?
Liveagent's main strength: help desk software. Maxdesk focuses on manage support with shared ticketing, no-code automations and per-workspace pricing.