Maxdesk Pricing 2026
Plans, hidden costs, and alternatives compared
Prices last confirmed on Oct 24, 2026 on maxdesk.ai. Same data as Markdown or JSON.
Cite this data: Toolradar, Maxdesk pricing verified Oct 2026, toolradar.com/tools/maxdesk/pricing
Maxdesk starts at $22/month flat for the whole organisation on the Pro plan.
Verified Oct 2026 from the official pricing page.
Is Maxdesk worth the price?
Maxdesk's pricing is fair and competitive.
The Free tier is generous with unlimited agents and email-to-ticket. Pro at $22/workspace/mo offers excellent value for growing teams needing advanced reports and branding removal.
Elite at $107/workspace/mo includes limited AI agents and responses, reasonable for AI-powered support but possibly costly for high-volume use. Best for small to mid-size support teams.
Pricing Plans
Free
- Unlimited agents
- Unlimited tickets within fair usage
- Email-to-ticket
- Basic SLA policies and business hours
- Limited active no-code automations
- Templates and knowledge base
- Roles, groups, and permissions
- Live dashboard and basic reports
- Audit trail
- 3-month rolling data history
- Email support
- Ads and Maxdesk branding on outbound emails
Pro
$22 / workspace/mo
- Everything in Free
- Custom logo and brand colors
- Custom outbound email signature and favicon
- Weekly overview digests
- Advanced reports and export
- Higher storage and attachment limits
- 12-month rolling data retention
- Priority email support
- No ads, sponsors, or Maxdesk footer
Elite
$107 / workspace/mo
- Everything in Pro
- 24-month rolling data retention
- 2 AI agents
- Up to 5,000 AI responses per month
- Context-aware conversations
- AI Copilot and response assistant
- Live translations
- Troubleshooting assistant
- Suggested macros and templates
- Ticket summaries
- Sentiment and urgency detection
- AI usage dashboard
- Option to buy extra AI response packs
How Maxdesk compares
1 of 6 direct competitors offers a free plan.
| Tool | Starting price | Free plan |
|---|---|---|
| Maxdesk | $22/month flat for the whole organisation | Yes |
| Zendesk | $19/month, billing unit not specified | No |
| Freshdesk | $19/agent/month | No |
| Help Scout | $25/user/month | Yes |
| Groove | $24/user/month | No |
| Liveagent | $15/month, billing unit not specified | No |
| Zoho Desk | No public price | No |
Maxdesk Pricing FAQ
How much does Maxdesk cost?
Maxdesk starts at $22/month flat for the whole organisation on the Pro plan. It offers 2 paid tiers ranging from $22/month flat for the whole organisation to $106.92/month flat for the whole organisation. A free plan is also available.
Does Maxdesk have a free plan?
Yes. Maxdesk offers a free plan called "Free". It includes: Unlimited agents, Unlimited tickets within fair usage, Email-to-ticket.
What is the cheapest Maxdesk paid plan?
The cheapest paid plan for Maxdesk is "Pro" at $22/month flat for the whole organisation. Key features include: Everything in Free, Custom logo and brand colors, Custom outbound email signature and favicon.
What are alternatives to Maxdesk?
Alternatives to Maxdesk include Zendesk, Freshdesk, Help Scout, Groove. Zendesk starts at $19/month, billing unit not specified; Freshdesk starts at $19/agent/month; Help Scout starts at $25/user/month.
Maxdesk alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official Maxdesk pricing: maxdesk.ai (verified Oct 2026)
- Cite this data: Toolradar, Maxdesk pricing verified Oct 2026, toolradar.com/tools/maxdesk/pricing
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