Odoo vs SugarCRM: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Odoo and SugarCRM side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Odoo leads on higher user rating and lower entry price and a free plan. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Odoo
All-in-one open-source business management software with a vast app ecosystem.
Best for you if:
- • You want a free tier before you commit
SugarCRM
CRM platform that delivers better customer experiences
Best for you if:
- • You want deep ERP integration (180+) ideal for manufacturing and distribution
| At a Glance | Odoo | SugarCRM |
|---|---|---|
Starts at | Free plan, paid from $31.10/user/mo, billed monthly Standard plan | From $68/user/mo, billed monthly Standard+ plan |
Category | Accounting CRM | CRM Sales |
Rating | 4.2/5 Capterra 4.2 · G2 4.2 1,686 reviews | 3.3/5 Capterra 3.8 · Trustpilot 1.5 · SourceForge 4.6 722 reviews |
Free plan | Yes | No |
Watch out for | n/a | Prices assume annual billing: every published per-user price is quoted per user per month, billed annually, and no monthly-billing price is listed. |
Choose Odoo or SugarCRM?
Choose Odoo if
- You want a free tier before you commit
- You want all-in-one ERP
- You want open source core
- Budget matters ($31.10/user/mo, billed monthly vs $68/user/mo, billed monthly)
- You work in accounting, not CRM
Choose SugarCRM if
- You want deep ERP integration (180+) ideal for manufacturing and distribution
- You want no-code customization lets admins tailor without developers
- You work in CRM, not accounting
In-Depth Analysis
Odoo
All-in-one open-source business management software with a vast app ecosystem.
Odoo offers exceptional value for ERP.
Strengths
- Pro: All-in-one ERP
- Pro: Open source core
- Pro: Many modules
- Pro: Customizable
- Pro: Fair pricing
Weaknesses
- Con: Complex setup
- Con: Learning curve
- Con: Customization needs dev
- Con: Support varies
- Con: Hosting complex
Key features
SugarCRM
CRM platform that delivers better customer experiences
Every card is billed annually and requires 15 seats.
Watch out
Prices assume annual billing: every published per-user price is quoted per user per month, billed annually, and no monthly-billing price is listed.
Strengths
- Pro: Deep ERP integration (180+) ideal for manufacturing and distribution
- Pro: No-code customization lets admins tailor without developers
- Pro: Unified platform covers sales, marketing, and service
- Pro: On-premises deployment option for data-sensitive industries
- Pro: AI features included in Advanced tier without separate AI add-on
Weaknesses
- Con: 15-user minimum on Sugar Sell plans is prohibitive for small teams
- Con: Starting at $59/user/month puts it in premium territory
- Con: UI looks dated compared to newer CRM platforms
- Con: Marketing module (Sugar Market) starts at $1,000/month separately
- Con: Ecosystem and app marketplace are smaller than Salesforce or HubSpot
Key features
Plans and prices: Odoo vs SugarCRM
| Tool | Plans and prices | Source |
|---|---|---|
| Odoo |
| odoo.com/pricing read Oct 31, 2026 |
| SugarCRM |
| sugarcrm.com/pricing read Nov 2, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Odoo pricing and SugarCRM pricing.
Key Takeaways
Odoo
- Higher user rating: 4.2/5 vs 3.3/5
- Lower entry price: $31.10/user/mo, billed monthly vs $68/user/mo, billed monthly
- Has a free plan
SugarCRM
- Choose if you want CRM platform that delivers better customer experiences
What the data shows
On the data below, Odoo leads on higher user rating and lower entry price and a free plan. We do not name an overall winner for this pair.
- Odoo has the higher user rating (4.2/5 from 1,686 reviews for Odoo, 3.3/5 from 722 reviews for SugarCRM).
- Odoo has the lower entry price: $31.10/user/mo, billed monthly (Standard) against $68/user/mo, billed monthly (Standard+) for SugarCRM.
- Only Odoo has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Odoo and SugarCRM compare in 2026?
On the data below, Odoo leads on higher user rating and lower entry price and a free plan. We do not name an overall winner for this pair. Odoo has the higher user rating (4.2/5 from 1,686 reviews for Odoo, 3.3/5 from 722 reviews for SugarCRM). Odoo has the lower entry price: $31.10/user/mo, billed monthly (Standard) against $68/user/mo, billed monthly (Standard+) for SugarCRM. Only Odoo has a free plan.
What are Odoo and SugarCRM used for?
Odoo: All-in-one open-source business management software with a vast app ecosystem. SugarCRM: CRM platform that delivers better customer experiences.
What does Odoo cost vs SugarCRM?
Odoo's cheapest paid plan is Standard at $31.10/user/mo, billed monthly; it also has a free plan. SugarCRM's cheapest paid plan is Standard+ at $68/user/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Nov 2, 2026.
What's the main difference between Odoo and SugarCRM?
Odoo's main strength: all-in-one ERP. SugarCRM's main strength: deep ERP integration (180+) ideal for manufacturing and distribution.