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Alternatives

Best SugarCRM alternatives in 2026

Data compiled by Toolradar Updated How we rate

Cite this list: Toolradar, best SugarCRM alternatives 2026, toolradar.com/alternatives/sugarcrm

5 direct alternatives to SugarCRM and 3 more tools in the same category, compared on pricing, features, and best-for use cases. Pick the right replacement without the marketing fluff.

Quick answer

  • HubSpot is the top alternative to SugarCRM on our list, followed by Salesforce and Zoho CRM.
  • 3 of the 8 alternatives have a free plan, starting with Zoho CRM.
  • Highest rated: Creatio, 4.6 out of 5 from 509 ratings, Sep 2026.
Publications that cover the tools tracked here
  • TechCrunch
  • Bloomberg
  • The Information
  • Fortune
  • The Verge
  • 8 alternatives
  • 5 direct
  • 3 with a free plan

Top 3 alternatives to SugarCRM

  1. HubSpot logo

    HubSpot

    #1 Top pick

    CRM platform for scaling businesses

    Starting price

    From $7 /mo

    Cheapest paid plan, monthly, as of November 2026

    3.9 /5 across Trustpilot, TrustRadius, PeerSpot and more · 19,150 ratings, Sep 2026

    Our take

    Best overall

  2. Salesforce logo

    Manage sales pipelines, customer support, and marketing journeys in one CRM

    Starting price

    From $25 /mo

    Cheapest paid plan, monthly, as of November 2026

    4.4 /5 across G2 and Capterra · 44,685 ratings, Sep 2026

  3. Zoho CRM logo

    Affordable sales and customer management for cost-conscious organizations

    Starting price

    From $20 /mo

    Cheapest paid plan, monthly, as of November 2026

    4.2 /5 across G2 and Capterra · 9,945 ratings, Sep 2026

    Our take

    Best free tier

SugarCRM vs 8 alternatives

SugarCRM and its alternatives compared on starting price (cheapest paid plan, monthly, as of November 2026), free plan and average user rating, and how directly each replaces it.
SugarCRM logo
SugarCRM Compared tool
Price: $68/mo Free plan: No 3.3 out of 5, from 722 ratings across SourceForge, Trustpilot, G2 and more (722)
HubSpot logo
HubSpot
Price: $7/mo Free plan: No 3.9 out of 5, from 19,150 ratings across Trustpilot, TrustRadius, PeerSpot and more (19,150) Direct alternative
Salesforce logo
Salesforce
Price: $25/mo Free plan: No 4.4 out of 5, from 44,685 ratings across G2 and Capterra (44,685) Direct alternative
Zoho CRM logo
Zoho CRM
Price: $20/mo Free plan: Yes 4.2 out of 5, from 9,945 ratings across G2 and Capterra (9,945) Direct alternative
Microsoft Dynamics 365 logo
Microsoft Dynamics 365
Price: $65/mo Free plan: No 4.1 out of 5, from 7,475 ratings across G2 and Capterra (7,475) Direct alternative
Odoo logo
Odoo
Price: $31.1/mo Free plan: Yes 4.2 out of 5, from 1,686 ratings across G2 and Capterra (1,686) Direct alternative
Creatio logo
Creatio
Price: $40/mo Free plan: No 4.6 out of 5, from 509 ratings across G2 and Capterra (509) Same category as SugarCRM
Monday Sales CRM logo
Monday Sales CRM
Price: $12/mo Free plan: No 4.6 out of 5, from 19,089 ratings on G2 (19,089) Same category as SugarCRM
Brevo logo
Brevo
Price: $9/mo Free plan: Yes 4.6 out of 5, from 6,219 ratings across G2 and Capterra (6,219) Same category as SugarCRM

Why people consider alternatives to SugarCRM

SugarCRM is a B2B sales CRM platform that unifies customer data, sales automation, and AI-driven insights to help companies win, grow, and retain customers.

Teams most often switch away when one of these starts to bite:

  • Pricing at scale as usage or premium tiers add up.
  • Missing integrations with the rest of your stack.
  • Performance or scale limits as your needs grow.
  • A specific feature gap you have hit in crm.

The 5 direct alternatives below cover the same core job (CRM) with different trade-offs. The 3 tools marked "Same category as SugarCRM" fit the category but replace SugarCRM less directly.

SugarCRM by the numbers

Toolradar data: SugarCRM's entry paid plan ($68/user/mo, billed monthly) ranks #10 of 11 for price among the Sales Enablement tools with a verified entry price per user, where the median is $45/user/mo. As of Nov 2026.

SugarCRM compared with 76 Sales Enablement tools on Toolradar, as of Nov 2026
Metric SugarCRM Peer median Position (1 is best)
Entry paid plan $68/user/mo, billed monthly $45/user/mo #10 of 11 tools priced per user, verified price
Free plan No 29% have one n/a
Listed as an alternative to 5 tools 3 #26 of 76 (joint)
User rating 3.3/5 (across the web, 722 ratings) 4.6/5 #55 of 55 tools with 20+ reviews

Listed as an alternative to: #18 on 2026-10-16 to #26 on 2026-11-02 (rank among 76 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Sales Enablement data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “SugarCRM by the numbers”, Nov 2026.

CRM leaderboards from Toolradar data

Toolradar ranks CRM tools on one measure at a time, only where at least 8 tools have data. As of Nov 2026.

CSV download of these CRM leaderboards, licensed CC BY 4.0

Lowest entry price, plans with no stated unit

Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.

Counted among 148 tools with no stated price unit, verified price.

Lowest entry price, plans with no stated unit, CRM tools on Toolradar, as of Nov 2026
# Tool Entry plan
1 MyKidReports $0.99/mo, billed monthly
2 Stablebuzz $1.11/mo
3 VSCO Workspace $2.50/mo, billed monthly
4 Rock RMS $4.45/mo
5 ConnectMachine 2.0 $5/mo, billed yearly

Lowest entry price, per-user plans

Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.

Counted among 60 tools priced per user, verified price.

Lowest entry price, per-user plans, CRM tools on Toolradar, as of Nov 2026
# Tool Entry plan
1 Chronock $6.67/user/mo, billed yearly
2 Pixelwand CRM $8/user/mo, billed yearly
3 Bonsai $9/user/mo, billed monthly
3 Close MCP $9/user/mo, billed monthly
3 Freshsales $9/user/mo, billed monthly

Lowest entry price, flat team plans

Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.

Counted among 18 tools priced as a flat team plan, verified price.

Lowest entry price, flat team plans, CRM tools on Toolradar, as of Nov 2026
# Tool Entry plan
1 Paw Partner $10.99/mo flat, billed monthly
2 StyleSeat $19/mo flat, billed monthly
3 Rentec Direct $25/mo flat, billed monthly
4 GlossGenius $28/mo flat, billed monthly
5 Zen Planner $39/mo flat, billed monthly

A position exists only when at least 8 tools have data for that metric. 226 of 514 CRM tools have a verified price; the others publish none we could read (often "contact sales"). Advertising and placement fees are not inputs to any position. Visit counts include visits from every source. How we compute this. Cite this: Toolradar, “CRM leaderboards”, Nov 2026. Data licensed CC BY 4.0. All CRM statistics.

8 alternatives to SugarCRM

Direct alternatives come first, ranked by G2 and Capterra ratings, media mentions, and editor review. Tools marked "Same category as SugarCRM" follow, ranked the same way.

  1. 1
    HubSpot logo

    HubSpot

    Paid Higher rated by users

    CRM platform for scaling businesses

    3.9 /5 across Trustpilot, TrustRadius, PeerSpot and more · 19,150 ratings, Sep 2026

    From $7/mo, billed monthly

  2. 2
    Salesforce logo

    Salesforce

    Paid Higher rated by users

    Manage sales pipelines, customer support, and marketing journeys in one CRM

    4.4 /5 across G2 and Capterra · 44,685 ratings, Sep 2026

    From $25/user/mo, billed monthly or yearly

  3. 3
    Zoho CRM logo

    Zoho CRM

    Free plan Cheaper than SugarCRM

    Affordable sales and customer management for cost-conscious organizations

    4.2 /5 across G2 and Capterra · 9,945 ratings, Sep 2026

    From $20/user/mo, billed monthly; free plan available

  4. 4
    Microsoft Dynamics 365 logo

    Microsoft Dynamics 365

    Paid Higher rated by users

    Enterprise CRM and ERP cloud solution

    4.1 /5 across G2 and Capterra · 7,475 ratings, Sep 2026

    From $65/user/mo, billed monthly

  5. 5
    Odoo logo

    Odoo

    Free plan Cheaper than SugarCRM

    All-in-one open-source business management software with a vast app ecosystem.

    4.2 /5 across G2 and Capterra · 1,686 ratings, Sep 2026

    From $31.10/user/mo, billed monthly; free plan available

  6. 6
    Creatio logo

    Creatio

    Paid Higher rated by users

    AI CRM built for people and AI agents to work together

    4.6 /5 across G2 and Capterra · 509 ratings, Sep 2026

    From $40/user/mo, billed monthly

    Same category as SugarCRM

  7. 7
    Monday Sales CRM logo

    Monday Sales CRM

    Paid Higher rated by users

    Customizable CRM for sales teams

    4.6 /5 on G2 · 19,089 ratings, Sep 2026

    From $12/user/mo, billed monthly

    Same category as SugarCRM

  8. 8
    Brevo logo

    Brevo

    Free plan Cheaper than SugarCRM

    All-in-one marketing platform for email, SMS, and customer engagement

    4.6 /5 across G2 and Capterra · 6,219 ratings, Sep 2026

    From $9/mo, billed monthly; free plan available

    Same category as SugarCRM

Frequently asked questions

What is the best alternative to SugarCRM?

Based on real-signal scoring (G2 and Capterra ratings, media mentions, and editorial review), the top alternatives to SugarCRM are HubSpot, Salesforce, Zoho CRM. Each solves the same core job with different trade-offs on pricing, features, and integrations.

Is there a free alternative to SugarCRM?

There is no fully free alternative in this list. Zoho CRM is freemium: a permanent free tier plus paid plans (Affordable sales and customer management for cost-conscious organizations).

Why do people look for SugarCRM alternatives?

Common reasons teams switch away from SugarCRM: pricing that scales aggressively, missing integrations with the rest of their stack, performance or scale limits, or a specific feature gap in crm. The alternatives on this page solve the same core problem with different trade-offs.

Side-by-side comparisons

In-depth comparison pages for SugarCRM versus each alternative.

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