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Pendo vs Mixpanel: Which Should You Choose in 2026?

Choosing between Pendo and Mixpanel comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.

By Toolradar Team · Last updated February 28, 2026 · Methodology

Short on time? Here's the quick answer

We've tested both tools. Here's who should pick what:

Pendo

Product experience platform

Best for you if:

  • • You need product analytics features specifically
  • Pendo is a product analytics and engagement platform
  • It provides usage analytics, in-app guides, and user feedback tools

Mixpanel

Product analytics for mobile and web

Best for you if:

  • • You want the higher-rated option (8.6/10 vs 8.3/10)
  • • You want to try before committing
  • • You need web analytics features specifically
  • Product analytics for user behavior insights
  • Best-in-class funnel and retention analysis
At a Glance
PendoPendo
MixpanelMixpanel
Price
PaidFree + Paid
Best For
Product AnalyticsWeb Analytics
Rating
83/10086/100
FeaturePendoMixpanel
Pricing ModelPaidFreemium
Editorial Score
83
86
Community RatingNo ratings yetNo ratings yet
Total Reviews00
Community Upvotes
0
0
Categories
Product AnalyticsRoadmapping
Web AnalyticsProduct Analytics

How Pendo and Mixpanel Compare

Pendo

Product experience platform

Paid · 83/100 score

Mixpanel

Product analytics for mobile and web

Free tier available · 86/100 score

Pendo is a product analytics tool. Mixpanel is in web analytics.

Who Should Use What?

On a budget?

Mixpanel has a free tier. Pendo is paid only.

Go with: Mixpanel

Want the highest-rated option?

Pendo: 83/100. Mixpanel: 86/100.

Go with: Mixpanel

Value user reviews?

Neither has user reviews yet.

Go with: Mixpanel

3 Questions to Help You Decide

1

What's your budget?

Pendo is paid. Mixpanel is freemium. Mixpanel lets you start free.

2

What's your use case?

Pendo is a product analytics tool. Mixpanel is in web analytics. Pick the category that matches your needs.

3

How important are ratings?

Mixpanel scores higher: 86/100 vs 83/100.

Key Takeaways

Mixpanel

  • Higher score: 86/100 vs 83
  • Free tier available
  • Our pick for this comparison

Pendo

  • Better fit for product analytics

The Bottom Line

Mixpanel (86/100) is our pick.

Frequently Asked Questions

Is Pendo or Mixpanel better?

Mixpanel scores 86/100 in our evaluation. Pendo is paid and Mixpanel is freemium.

What are Pendo and Mixpanel used for?

Pendo: Product experience platform. Mixpanel: Product analytics for mobile and web.

What does Pendo cost vs Mixpanel?

Pendo is a paid tool. Mixpanel is freemium (free tier + paid plans). Visit their websites for detailed pricing.

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