Scratchpad vs Fireflies.ai: Which is Better in 2026?
Choosing between Scratchpad and Fireflies.ai comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Bottom line: Scratchpad is our overall pick for sales workflows. Pick Fireflies.ai if you need transcription.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Scratchpad
The AI workspace for sales that removes admin work and boosts productivity.
Best for you if:
- • You value community feedback (1 reviews)
- • You need sales features specifically
- • AI-powered workspace for sales teams.
- • Automates CRM updates and reduces admin work.
Fireflies.ai
AI meeting transcription and search
Best for you if:
- • You need transcription features specifically
- • Fireflies.ai is an AI meeting assistant that records, transcribes, and summarizes calls
- • It integrates with Zoom, Teams, and Google Meet to capture action items automatically
| At a Glance |  Scratchpad |  Fireflies.ai |
|---|---|---|
Starts at | FreeFree tier available | FreeFree tier available |
Best For | Sales | Transcription |
Rating | 4.4/5 | 4.7/5 |
Choose Scratchpad or Fireflies.ai?
Choose Scratchpad if
The AI workspace for sales that removes admin work and boosts productivity.
- Significantly reduces sales admin time (e.g., 455 hours/month saved for one team).
- Improves CRM data accuracy and completeness, leading to better forecasting.
- Increases seller adoption of Salesforce due to a more user-friendly interface.
- Your work is sales-shaped, not transcription-shaped
Choose Fireflies.ai if
AI meeting transcription and search
- Automatic meeting transcription
- Works with Zoom, Meet, Teams
- Searchable meeting archive
- Your work is transcription-shaped, not sales-shaped
| Feature | Scratchpad | Fireflies.ai |
|---|---|---|
| Pricing Model | Freemium | Freemium |
| User Rating | ★4.4/5 1,652 reviews | ★4.7/5 735 reviews |
| Categories | SalesProductivity | TranscriptionProductivity |
In-Depth Analysis
Scratchpad
The AI workspace for sales that removes admin work and boosts productivity.
Strengths
- +Significantly reduces sales admin time (e.g., 455 hours/month saved for one team).
- +Improves CRM data accuracy and completeness, leading to better forecasting.
- +Increases seller adoption of Salesforce due to a more user-friendly interface.
- +Provides real-time connection to Salesforce, ensuring data is always up-to-date.
- +Offers AI agents that listen to calls and map updates directly to Salesforce fields.
Weaknesses
- -Specific credit usage for AI features might require monitoring for higher usage teams.
- -Enterprise features like unlimited AI credits and white-glove services are only available on custom plans.
Key features
Fireflies.ai
AI meeting transcription and search
Strengths
- +Automatic meeting transcription
- +Works with Zoom, Meet, Teams
- +Searchable meeting archive
- +Action items extraction
- +Good accuracy for clear audio
Weaknesses
- -Accuracy drops with accents/noise
- -Privacy concerns recording meetings
- -Paid plans required for teams
- -Storage limits on lower tiers
- -Some lag in transcription
Key features
Pricing: Scratchpad vs Fireflies.ai
| Plan | Scratchpad | Fireflies.ai |
|---|---|---|
| Tier 1 | Free Free | Free Free |
| Tier 2 | $19 user / mo. (billed yearly) Solo | $10 month per user Pro |
| Tier 3 | $49 user / mo. (billed yearly) Team | $19 month per user Business |
| Tier 4 | Custom Enterprise | Custom Enterprise |
Pricing verified from each vendor's public pricing page. Compare in detail on Scratchpad pricing and Fireflies.ai pricing.
Who Should Use What?
On a budget?
Both are freemium. Compare plans on their websites.
Go with: Scratchpad
Want the highest-rated option?
Scratchpad: 4.4/5 (1,652 reviews). Fireflies.ai: 4.7/5 (735 reviews).
Go with: Fireflies.ai
Value user reviews?
Scratchpad: 1,652 reviews (4.4/5). Fireflies.ai: 735 reviews (4.7/5).
Go with: Scratchpad
3 Questions to Help You Decide
What's your budget?
Both are freemium. Pricing won't help you decide here.
What's your use case?
Scratchpad is a sales tool. Fireflies.ai is in transcription. Pick the category that matches your needs.
How important are ratings?
Fireflies.ai is rated higher: 4.7/5 vs 4.4/5.
Key Takeaways
Scratchpad
- Higher rating: 5.0/5 vs 0.0
- Larger review base (1,652 reviews)
- Free tier available
- Our pick for this comparison
Fireflies.ai
- Higher user rating: 4.7/5 vs 4.4/5
- Better fit for transcription
The Bottom Line
Scratchpad (5.0/5) is our pick.
What Users Say
Scratchpad Reviews
Scratchpad review
Helps capture and organize notes. It also does accurate summaries that are handy while on the go.
Frequently Asked Questions
Is Scratchpad or Fireflies.ai better?
Scratchpad is rated 5.0/5 in our evaluation. Both are freemium.
What are Scratchpad and Fireflies.ai used for?
Scratchpad: The AI workspace for sales that removes admin work and boosts productivity.. Fireflies.ai: AI meeting transcription and search.
What does Scratchpad cost vs Fireflies.ai?
Scratchpad is freemium (free tier + paid plans). Fireflies.ai is freemium (free tier + paid plans). Visit their websites for detailed pricing.