8x8 Contact Center Logo
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About 8x8 Contact Center
8x8 Contact Center is a cloud-based omnichannel contact center platform that combines voice, chat, email, SMS, and social media routing with unified communications. It provides AI-powered self-service IVR, skills-based routing, workforce management, quality monitoring, and speech analytics on a single platform. Backed by a 99.999% uptime SLA, 8x8 serves businesses from mid-market to enterprise that need to unify their customer experience and internal communications without managing separate UCaaS and CCaaS systems.
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