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About Mendable AI

Mendable AI is a platform that allows businesses to create and deploy AI assistants trained on their specific technical documentation and knowledge bases. These AI assistants can then provide instant, accurate answers to customer and employee questions, reducing support tickets and improving user self-reliance. The platform supports integration with various data sources like Google Drive, Salesforce, and Zendesk, and offers extensive customization options for the AI model, including prompt editing, answer correction, and choice of base LLMs like GPT-3.5-Turbo and GPT-4. The product is designed for a range of use cases, including customer success enablement, sales enablement, product copilots, and internal documentation support. It aims to speed up product adoption, increase retention, build trust with prospects, and decrease support costs. Mendable AI emphasizes enterprise-grade security features such as SOC 2 Type II certification, SSO, RBAC, and BYOK/BYOM options, making it suitable for both small startups and large enterprises. It also provides analytics to monitor user interactions and gain insights into queries.