Mendable AI
UnclaimedTrain a secure AI on your technical resources to answer customer and employee questions.
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TL;DR - Mendable AI
- Trains AI assistants on your technical documentation for instant answers.
- Reduces support tickets and improves customer/employee self-service.
- Offers enterprise-grade security, data connectors, and model customization.
Pricing: Free plan available
Best for: Growing teams
Pros & Cons
Pros
- Significantly reduces support inquiries and operational costs.
- Enhances user self-reliance and product adoption.
- Offers robust enterprise-grade security features.
- Highly customizable AI models and integration options.
- Provides valuable analytics on user interactions.
Cons
- AI accuracy is not 100% guaranteed, similar to human limitations.
- Advanced features like white-labeling require higher-tier plans.
- Currently not open-source, though some components are.
Key Features
Secure AI training on technical resourcesOver 20+ data connectors (Google Drive, Salesforce, Zendesk, etc.)Customizable AI model properties (GPT-3.5-Turbo, GPT-4, Claude-2)Training through answer correctionCustom prompt editingContinuous data re-ingestion (CRON jobs, webhooks)Support for multiple base LLM models (including privacy-first models)Tools and Actions for augmentation and automation (API integration)
Pricing Plans
Free
$0/mo
- 500 message credits per month
- Pre-built Components + API
- Unlimited Data Sources
- Analytics Platform
- Model Customization
- Data Connectors (Notion, Zendesk, G-Drive...)
- Custom Fine-tuning
- White Label Components
- Data Export
Enterprise
Contact us
- 500+ message credits per month
- White Label Components
- Custom Fine-tuning
- Custom Models
- Bring your own key
- SSO
- Analytics & Data Export
- Custom Data Connectors
- SLA & Premium Support
About Mendable AI
By Toolradar Team·
Mendable AI is a platform that allows businesses to create and deploy AI assistants trained on their specific technical documentation and knowledge bases. These AI assistants can then provide instant, accurate answers to customer and employee questions, reducing support tickets and improving user self-reliance. The platform supports integration with various data sources like Google Drive, Salesforce, and Zendesk, and offers extensive customization options for the AI model, including prompt editing, answer correction, and choice of base LLMs like GPT-3.5-Turbo and GPT-4.
The product is designed for a range of use cases, including customer success enablement, sales enablement, product copilots, and internal documentation support. It aims to speed up product adoption, increase retention, build trust with prospects, and decrease support costs. Mendable AI emphasizes enterprise-grade security features such as SOC 2 Type II certification, SSO, RBAC, and BYOK/BYOM options, making it suitable for both small startups and large enterprises. It also provides analytics to monitor user interactions and gain insights into queries.
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Mendable AI FAQ
What is Mendable AI?
Mendable AI is a platform that allows businesses to train and deploy secure AI assistants on their technical documentation and knowledge bases. These AI assistants provide instant answers to customer and employee questions, aiming to reduce support tickets and improve self-service.
How much does Mendable AI cost?
Mendable AI offers a freemium model. There is a Free plan with 500 message credits per month. Paid plans include an Enterprise plan for 500+ message credits per month with additional features, and custom plans. Message credits vary based on the LLM used (e.g., GPT-4 costs 3 credits per message, GPT-3.5-Turbo costs 1 credit).
Is Mendable AI free?
Yes, Mendable AI offers a Free plan that includes 500 message credits per month, pre-built components, unlimited data sources, analytics, model customization, and data connectors. It is also free for certain open-source projects.
Who is Mendable AI for?
Mendable AI is for businesses of all sizes, from small startups to Fortune 500 companies, that want to improve customer support, sales enablement, product adoption, and internal knowledge management. It's particularly useful for companies with extensive technical documentation that need to provide quick, accurate answers to users or employees.
Source: mendable.ai