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About Parloa

Parloa provides an AI Agent Management Platform designed for enterprise customer service. It enables organizations to deploy advanced AI agents that handle millions of customer conversations with speed and precision, aiming to improve service at scale, increase customer loyalty, and unlock new revenue opportunities. The platform focuses on creating personalized, preemptive, and seamless customer experiences that deepen over time. This platform is built for high-volume, high-stakes environments, offering solutions for various industries and use cases such as scheduling, refunds, and recommendations. It orchestrates the full AI agent lifecycle, from design and testing to scaling and optimization, ensuring reliability and scalability. Parloa's approach moves beyond rule-based dialogues to deliver truly individual and customized conversations, helping companies turn reactive customer support into proactive, long-term relationships. Parloa is committed to security, privacy, and compliance, holding certifications such as ISO 27001:2022, SOC 2 Type 1 and 2, PCI DSS, HIPAA, and DORAB. It serves leading global brands like Allianz, Booking.com, and IKEA, and is backed by prominent investors and angel investors from major tech companies.