Is AskNicely worth the price?
AskNicely's pricing model, which requires contacting sales for all tiers, makes it difficult to assess fairness directly.
However, the 'Learn' tier offers a comprehensive set of features starting from 500 responses, suggesting it's designed for businesses with a solid customer base. This opaque pricing structure often indicates a premium service, likely making it more expensive than entry-level solutions from competitors.
It's best for established businesses prioritizing deep customer insights and operational integration.
Pricing Plans
Learn
Contact us
- Unlimited users
- From 500 responses; price scales with response volume
- AI powered surveys
- Automated workflows
- Reports and leaderboards
- Email & SMS surveys
- AI-powered dynamic surveys
- QR code surveys
- Mobile app surveys
- Case management Simple
- Downloadable presentations
- Leaderboards & scorecards
- AI summaries
- Trend reports
- Extract data for external analysis
- Microsoft Teams and Slack integrations
- AskNicelyTV
- Recognition & shoutouts
- AskNicely employee app
- Support Automated workflows
- 200+ integrations
- Reporting and analytics
- Analytics Basic
Grow
Contact us
- Everything in Learn
- AI Insight reports
- Real-time TV display
- Integrate Slack and Microsoft Teams
- Assign feedback response
- Request reviews
- AI suggested responses
- Google review manager
- Generate testimonials
- Reputation Management (Optional Add-on)
- SSO (Optional Add-on)
- Case management Advanced
- Recommended focus areas
- Customer testimonial requests
- Review requests
- Reputation management suite Optional Add-on
- Analytics Advanced
Transform
Contact us
- Everything in Grow
- In app surveys
- White label surveys
- Unlimited API data extraction
- Set CX goals & recognize achievements
- Team huddles
- Frontline coaching
- Reputation management (Optional Add-on)
- SSO (Optional Add-on)
- White-label surveys
- Case management Advanced
- Huddles & frontline coaching
- Goals & achievements
- Reputation management suite Optional Add-on
- Assigned CSM
- Analytics Advanced
- Export reports
- Scheduled reports
- API access
- Advanced reports
- Saved reports
- Customer properties
- Custom fields
- User access
- SSO/SAML authentication
- Advanced permissions
- Audit log
- Data history
Hidden Costs & Gotchas
Price scales with response volume
Optional add-ons for reputation management, SSO
Likely annual contracts only
Potential for high base price
Which Plan Do You Need?
Established businesses needing deep CX insights
Companies with high survey response volumes
Teams focused on frontline employee empowerment
How AskNicely Compares to Competitors
Compared to SurveyMonkey, which offers plans starting around $39/month for basic features, AskNicely's 'Contact us' pricing suggests a significantly higher investment. Similarly, Qualtrics, another enterprise-grade platform, also uses custom pricing but often targets larger organizations with more complex needs. AskNicely appears positioned between these, offering advanced features without public pricing, implying a mid-to-high market segment.
AskNicely Pricing FAQ
How much does AskNicely cost?
AskNicely uses custom pricing. Contact AskNicely directly for a quote based on your team size and requirements.
Does AskNicely have a free plan?
AskNicely does not offer a permanent free plan. Paid plans are required from day one.
Is there a cheaper alternative to AskNicely?
Yes. Popular alternatives to AskNicely include GetFeedback, Medallia. Compare them side-by-side on Toolradar.
Cheaper alternatives to AskNicely
Direct competitors with similar features. Many offer lower per-seat pricing or simpler tier structure.
