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Catchpoint

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Monitor every layer of the Internet Stack to ensure optimal performance and user experience.

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TL;DR - Catchpoint

  • Provides end-to-end Internet Performance Monitoring across the entire Internet Stack.
  • Utilizes global intelligent agents and AI-powered analytics for rapid root cause analysis.
  • Ensures optimal performance and user experience by proactively identifying and resolving issues.
Pricing: Free plan available
Best for: Growing teams
4.4/5 across review platforms

Pros & Cons

Pros

  • Comprehensive visibility across the entire Internet Stack.
  • Global monitoring presence with thousands of agents.
  • AI-powered analytics for faster root cause identification.
  • Proactive issue detection before user impact.
  • Extensive integrations with popular IT tools.

Cons

  • No free tier or explicit trial mentioned on the main page.
  • Pricing details are not transparently listed.

Ratings Across the Web

4.4(180 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Internet Stack Monitoring (SaaS, DNS, CDN, BGP, SASE, WAN, APIs)3,000+ Global Intelligent Agents and Enterprise AgentsAI-assisted Correlation and Deep Internet AnalyticsEnd-to-End App Resilience MonitoringAPI Performance MonitoringGlobal Network Reachability TroubleshootingAI Stack Resilience Monitoring (LLM, API, chatbot reliability)Edge & Cloud Optimization

Pricing Plans

Customer Experience Quick Start Package

$10,000/yr

  • Initial setup, onboarding, and support for a single end to end CX journey
  • Visual, global display of outages and incidents
  • Service dependency map for your Internet Stack
  • Full dashboards, alerts, and reports
  • AI-powered performance insights
  • Monitoring for critical Internet Stack components, including DNS, SSL, CDN and API services
  • CX Performance insights and diagnostics
  • Customizable for your organization

Enterprise

Custom pricing

  • Unlimited users
  • Full platform access
  • Real-time dashboards, alerts, and reports
  • AI-powered performance insights
  • Utilize the world’s largest, independent agent network to observe performance from locations around the globe (no agent installation required)
  • Add on easy-to-use enterprise agents to extend visibility on-prem
  • Access an extensive library of test types & monitors for your entire internet stack

Free Starter Plan

$0

  • 150 Monthly Test Runs
  • Filmstrip and Video
  • Google Lighthouse
  • 60 days test retention
  • Opportunities
  • Custom Scripts up to 3 steps
  • Monitoring from 30 locations worldwide
  • 3 runs per test
  • Carbon Control

Professional

$180/year

  • Everything in Free +
  • Scheduled tests
  • AI-powered smartboards & dashboards
  • Customizable Alerts
  • Priority tests
  • API access
  • Integrations
  • Private tests & bulk testing
  • Monitoring from 40 locations worldwide
  • Experiments
  • 13 months test retention
  • Dedicated support

Expert Plan

$999/month

  • Everything in Pro +
  • Real user monitoring (RUM)
  • Unlimited users
  • Single Sign On (SSO)
  • Assigned customer success management team
  • Test retention: Up to 7 years
  • Additional capabilities available as you require, including Monitoring for: DNS, CDN, API, BGP – powered by 3,000+ global agents

What is Catchpoint?

Editorial review
Catchpoint provides Internet Performance Monitoring (IPM) that offers precise visibility into every layer of the Internet Stack, including SaaS, DNS, CDN, BGP, SASE, WAN, and APIs. It helps organizations understand how each dependency impacts performance by monitoring from over 3,000 global intelligent agents and enterprise agents within private networks. This allows businesses to see their internet exactly as their users and employees do, enabling proactive identification and resolution of performance issues. The platform leverages AI-assisted correlation and deep Internet analytics to guide users from alert to root cause analysis, significantly reducing Mean Time To Resolution (MTTR). It offers end-to-end performance intelligence across the Internet Stack, including specific solutions for AI Stack Resilience, API Performance Monitoring, Web Performance Monitoring, and Workforce Experience Monitoring. Catchpoint integrates with a wide range of existing IT operations, analytics, and observability tools like ServiceNow, Grafana, Splunk, Datadog, and PagerDuty to extend insights and accelerate problem resolution.

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Catchpoint FAQ

What is Catchpoint?

Catchpoint is an Internet Performance Monitoring (IPM) platform that provides end-to-end visibility into the entire Internet Stack, including SaaS applications, DNS, CDNs, BGP, SASE, WAN, and APIs. It helps organizations monitor, analyze, and troubleshoot performance issues from the perspective of their users and employees globally.

How much does Catchpoint cost?

Specific pricing details for Catchpoint are not publicly available on their website. You would need to request a demo or contact their sales team for a quote.

Is Catchpoint free?

Based on the available information, Catchpoint does not offer a free tier. It is a paid enterprise solution, and users are encouraged to request a demo to see the platform.

Who is Catchpoint for?

Catchpoint is designed for IT operations teams, SREs, network engineers, and developers in organizations that rely heavily on internet-dependent services and applications. This includes commerce platforms, CDNs, cloud hyperscalers, retailers, banks, and any business needing to ensure high performance and availability for their users and employees globally, especially those with complex AI stacks or distributed workforces.