Cekura
UnclaimedAutomated QA for Voice AI and Chat AI Agents, ensuring seamless conversational experiences.
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TL;DR - Cekura
- Automates testing and monitoring for Voice AI and Chat AI agents.
- Simulates diverse conversational scenarios and personas for pre-production validation.
- Provides real-time observability and alerts for live AI agent performance.
Pricing: Paid only
Best for: Enterprises & pros
Pros & Cons
Pros
- Significantly reduces testing time from weeks to minutes
- Comprehensive testing with diverse scenarios and personas ensures robust AI agent performance
- Real-time monitoring and alerting prevent live production issues
- Integrates with several leading conversational AI platforms
- Offers both pre-production testing and live observability
Cons
- Advanced features like custom integrations and compliance are limited to the Enterprise plan
- Credit-based system might require careful management for high-volume users
Key Features
Thousands of pre-built testing scenariosCustom scenario creationParallel calling for rapid evaluationEnd-to-end testing and observability for Conversational AIPre-production simulations across diverse personasTesting for prompt changes impact on core user flowsDiverse personalities (gender, accent, tone) for testingInterrupt and off-script user handling testing
Pricing Plans
Free TrialDeveloper
$30/month
- 300 credits included
- First User Free
- Additional Users: Pay per user /mo
- 750 Credits Included
- Additional Credits: Pay-as-you-go
- 1 Project
- 10 Concurrent Calls
- Email Support
- Unlimited Agents
- Production Call Simulation
- Downloadable Reports
- Production Call Alerts
- All API Access
Enterprise
Custom
- Tailored Solutions
- Custom pricing for your needs
- Custom Users
- Custom Credits
- Multiple Projects with Access Control
- Custom concurrent calls
- Dedicated Channel Support (Slack, Email, Teams, etc)
- Custom SLA / Dedicated Support Engineer
- White Label Reports
- Compliance (SOC 2, HIPAA, GDPR)
- Custom Integration for Tool Calls, WebRTC
- Self Hosting
- Volume Discount
- Custom Fine-Tuned Metrics
- Load Testing and Red Teaming as a Service
What is Cekura?
Cekura provides automated testing and monitoring for Voice AI and Chat AI agents, enabling businesses to launch and maintain high-quality conversational experiences. It allows users to simulate thousands of conversational scenarios with diverse personas, including testing for interrupts, off-script users, and specific accents or tones. The platform helps identify issues like broken appointment cancellations due to prompt changes or missing compliance checks before they impact live users.
Beyond pre-production testing, Cekura offers observability for live production conversations, providing real-time insights, detailed logs, and trend analysis. It includes an alerting system for instant notifications on errors and performance drops, ensuring swift action. The platform integrates with popular conversational AI tools like Synthflow, Bland, Vapi, and Retell, making it suitable for individual developers, small agencies, and large enterprises building and deploying AI agents.
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Cekura FAQ
How does Cekura handle testing for specific conversational nuances like accents or emotional tones?
Cekura allows users to test their AI agents with diverse personalities, which include different genders, American, British, Indian, and German accents, and various tones such as professional, pleasant, or angry. This helps evaluate how the agent performs under a wide range of real-world conversational conditions.
Can Cekura help identify if a recent prompt change has negatively impacted a critical user flow, such as appointment cancellation?
Yes, Cekura is designed to quickly test how prompt changes affect core user flows. You can run simulations to see if modifications to your AI agent's prompts have inadvertently broken functionalities like cancellations, reschedules, or follow-ups, catching issues before they go live.
What kind of integrations does Cekura offer for existing conversational AI platforms?
Cekura integrates directly with several popular conversational AI tools, including Synthflow, Bland, Vapi, Retell, CiscoLiveKit, Pipecat, and ElevenLabs. This allows for seamless testing and monitoring within your existing AI agent development ecosystem.
Beyond identifying errors, what kind of performance insights does Cekura provide for live production conversations?
For live production conversations, Cekura offers real-time insights, detailed logs, and trend analysis. It monitors instruction-following, tool calls, and overall conversational quality, providing an intuitive dashboard for performance visualization and data-driven decision-making to continuously improve your AI agents.
How does the credit system work for the Developer plan, and what happens if I need more than the included credits?
The Developer plan includes 300 credits for a 7-day free trial and 750 credits per month with a paid subscription. If you exceed the included credits, Cekura offers a pay-as-you-go option for additional credits, allowing you to scale your testing as needed.
Does Cekura support testing for compliance-related issues, such as ensuring disclaimers are always provided?
Yes, Cekura can test key flows for missing disclaimers or compliance checks. This feature helps you catch and rectify issues related to regulatory requirements or internal policies before your AI agents interact with customers, preventing potential legal or reputational risks.
Source: cekura.ai