Customermates starts at $12/user/month on the Starter plan.
Pricing on record from the official pricing page.
Is Customermates worth the price?
Customermates' per-user pricing is fair for a team-focused AI agent platform, with Starter at $12/month being accessible for small teams but limited to one routine per user, while Business at $69/month offers unlimited routines and shared access.
The jump to Max at $149/month adds significant usage allowances but may be steep for most teams. A free trial helps reduce risk, making it best for customer-facing teams seeking structured CRM and approval workflows.
Pricing Plans
Free TrialStarter
$12 / user
- Core CRM
- MCP access
- REST API and webhooks
- 1 routine per user
- Self-hosting available without billing
- €12/user/month
Pro
$29 / user
- Everything in Starter
- Unified inbox
- 1 connected account per user
- Share individual threads
- 5 routines per user
- Read-only calendar access
- €29/user/month
Business
$69 / user
- Everything in Pro
- 3 connected accounts per user
- Unlimited routines, fair use
- Whole-account sharing
- Priority support
- €69/user/month
Max
$149 / user
- Everything in Business
- 10 connected accounts per user
- 20x Starter Mate usage per active user
- Priority support
- Early access to beta features
- €149/user/month
Enterprise
Contact us
- Everything in Business
- Custom scope and support
- Unlimited connected accounts, fair use
- Contracted custom-agent or lead-data workflows
- Dedicated support and custom terms
How Customermates compares
1 of 6 direct competitors offers a free plan.
Customermates Pricing FAQ
How much does Customermates cost?
Customermates starts at $12/user/month on the Starter plan. It offers 4 paid tiers ranging from $12/user/month to $149/user/month.
Does Customermates have a free plan?
Customermates does not offer a permanent free plan. A free trial is available.
Does Customermates offer a free trial?
Yes. Customermates offers a free trial.
What is the cheapest Customermates paid plan?
The cheapest paid plan for Customermates is "Starter" at $12/user/month. Key features include: Core CRM, MCP access, REST API and webhooks.
What are alternatives to Customermates?
Alternatives to Customermates include Sierra, Decagon, Ada, Forethought.
How much does Customermates cost for a team of 10?
For 10 users on the Starter plan, Customermates is $120/month, or $1,440/year, at the published per-user rate.
Customermates alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official Customermates pricing: customermates.com/en/pricing
- Cite this data: Toolradar, Customermates pricing, toolradar.com/tools/customermates/pricing
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