Desk365 Pricing 2026
Plans, costs, and free options for Desk365
Last updated: February 4, 2026
TL;DR: Desk365 Pricing
Pricing Model
Freemium
Starting Price
$12/mo
Free Option
Yes ✓
Freemium
Pricing Model
Desk365 offers a free tier with basic features, plus paid plans for users who need more advanced functionality.
Free Tier Available
Basic features included at no cost
Paid Upgrades
Premium features with paid plans
Free trial available (21 days)
Available Plans
Free Plan
$0
- Manage up to 50 tickets per month
STANDARD
$12
- Ticketing Email
- Microsoft Teams
- Support Portal
- Web Form, Web Widget
- Knowledge Base
- Workflow Automation
- +10 more features
PLUS
$20
- Everything in Standard +
- AI - Summarize Tickets
- AI - Generate KB Article
- Change/Approval Management
- Round Robin Ticket Assignments
- Load Based Ticket Assignments
- +14 more features
Desk365 vs Competitors: Pricing Comparison
See how Desk365 pricing compares to similar tools in Help Desk
| Tool | Free Tier | Starting Price | Score | |
|---|---|---|---|---|
Desk365Current AI-powered helpdesk software for enhance... | Yes | $12/mo | —/100 | Details → |
 ChatwootTop Rated Open source customer engagement | Yes | $19/mo | 83/100 | Pricing → |
 Kustomer Customer service CRM platform | No | $89/mo | 83/100 | Pricing → |
 GladlyBest Value Customer service platform focused on peo... | No | $0.6/mo | 82/100 | Pricing → |
Prices shown are starting prices. Actual pricing may vary based on features and team size.
See all alternatives →Desk365 Pricing FAQ
How much does Desk365 cost?
Desk365 offers the following plans: Free Plan ($0), STANDARD ($12), PLUS ($20). A free tier is available. A 21-day free trial is offered.
Is there a free version of Desk365?
Yes, Desk365 offers a free tier with basic features. Upgrade to a paid plan for more functionality.
Does Desk365 offer a free trial?
Yes, Desk365 offers a 21-day free trial so you can test before committing.
What are cheaper alternatives to Desk365?
Free or freemium alternatives include Chatwoot. View our full comparison to find the best value.
How much does Desk365 cost?
Desk365 offers a 'Standard' plan at $12 per month (or $9.12/month with yearly billing) and a 'Plus' plan at $20 per month (or $15.20/month with yearly billing). There is also a free plan available that manages up to 50 tickets per month.
Is Desk365 free?
Yes, Desk365 offers a lifetime free plan that allows managing up to 50 tickets per month, ideal for solopreneurs or personal projects. It also provides a 21-day free trial for its paid plans, with no credit card required.