Knowledge base software
Visit WebsiteTL;DR - Document360
- Document360 is a knowledge base platform for creating self-service documentation
- It provides an editor, versioning, analytics, and search for customer-facing help centers
- Plans start at $149/project/month for the Startup tier
Pricing: Free plan available
Best for: Growing teams
4.7/5 across review platforms
Pros & Cons
Pros
- Knowledge base platform
- Good editor
- AI features
- Versioning
- Good analytics
Cons
- Expensive
- Per-team pricing
- Learning curve
- Limited customization
- Enterprise focus
Ratings Across the Web
4.7(776 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Knowledge baseSelf-service portalAI searchAnalyticsVersioningCustom branding
Pricing Plans
14-day Free TrialFree
Free
2 accounts
- 2 team accounts
- 50 articles
- Public docs
Most Popular
Standard
$149/month
3 accounts
- 3 accounts
- Unlimited articles
- Private docs
What is Document360?
Document360 creates knowledge bases for products and teams. Write documentation, organize it hierarchically, and publish sites that help users find answers.
The editor handles technical content well. Version control tracks changes. Analytics show what users search for.
Product teams needing customer-facing documentation choose Document360 for knowledge bases that reduce support burden.
Reviews
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Document360 FAQ
Is Document360 free?
Free tier available. Startup from $149/month. Business from $299/month. Knowledge base.
What is Document360?
Document360 is knowledge base software. Help docs, FAQs, and internal wikis. AI-powered search.
Document360 vs Notion?
Document360 is purpose-built for documentation. Notion is general. Document360 for public knowledge bases.
What is an AI-powered knowledge base?
AI helps write, organize, and search content. Better answers for users. Document360 includes these features.
Source: document360.com