Doxy.me
UnclaimedThe simple, free, and secure telemedicine platform for healthcare professionals.
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205 reviews trackedThe Bottom Line
Entry price
Free plan available, paid tiers above
Biggest pro
Free tier available with unlimited call minutes and HIPAA compliance.
Biggest con
Advanced features like HD video and screen sharing are only available in paid plans.
TL;DR - Doxy.me
- Provides a simple, secure, and free telemedicine platform.
- Designed specifically for healthcare professionals with HIPAA compliance.
- Offers features like virtual waiting rooms, screen sharing, and group calls.
Pricing: Free plan available
Best for: Growing teams
3.6/5 across review platforms
What is Doxy.me?
Doxy.me is a leading video platform specifically designed for healthcare professionals to connect with patients remotely. It simplifies virtual care by offering an easy-to-use, browser-friendly interface that requires no downloads or patient logins. The platform is built with robust security and compliance features, including HIPAA, GDPR, PHIPA/PIPEDA, and HITECH compliance, ensuring safe and private patient interactions.
This platform is ideal for individual practitioners, growing practices, and established clinics looking to integrate virtual care seamlessly into their existing workflows. It provides essential tools for managing patient sessions, from virtual waiting rooms and check-ins to advanced video features like screen sharing and group calls. Doxy.me aims to make telehealth accessible and efficient, supporting millions of minutes of telehealth video daily.
Available on: Web
Pros & Cons
Pros
- Free tier available with unlimited call minutes and HIPAA compliance.
- No downloads or patient logins required, making it easy for patients.
- Comprehensive compliance with major healthcare regulations (HIPAA, GDPR, etc.).
- Offers advanced features for professional use like group calls and screen sharing.
- Integrates easily into existing clinical workflows.
Cons
- Advanced features like HD video and screen sharing are only available in paid plans.
- Specific pricing for Pro and Clinic plans is not explicitly stated on the main pricing page (e.g., actual dollar amount per user/month is missing in the provided text).
Ratings Across the Web
3.6(205 reviews)
What people say
“It didn’t work out at all for me really as they did not answer by phone and the app kept glitching and then I got cutoff from my account right after paying for a year of Pro Plan”, via Trustpilot
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Unlimited call minutes (Free plan)HIPAA-compliantFree BAA agreementVirtual Waiting RoomHD video (Pro plan)Invite patients via text and email (Pro plan)Customizable Waiting Room (Pro plan)Check-in notifications (Pro plan)
Pricing Plans
Pricing checked Jun 11, 2026
Free
Free
- Unlimited call minutes
- HIPAA-compliant
- Free BAA agreement
- Virtual Waiting Room
Pro
per user/month
- Everything in Free, plus:
- HD video
- Invite patients via text and email
- Customizable Waiting Room
- Check-in notifications
- Screen Sharing
- Group calls
- Virtual Background
Clinic
per user/month
- Everything in Pro, plus:
- Customized branding
- Personalized subdomain
- Patient Transfer
- Shared Waiting Room(s)
- Administrative controls
- Usage Analytics
Reviews
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3.6/5
Across 205 verified user reviews on Trustpilot, TrustRadius
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Doxy.me FAQ
What specific compliance standards does Doxy.me adhere to for securing patient data?
Doxy.me is fully compliant with HIPAA, GDPR, PHIPA/PIPEDA, and HITECH regulations. This ensures that all patient data and telehealth sessions are handled with the highest level of privacy and security.
Can I use Doxy.me for group therapy sessions or multi-party consultations?
Yes, Doxy.me supports group calls, allowing multiple participants to join a single telehealth session. This feature is available in the Pro plan and above, facilitating collaborative care and group therapy.
What advanced features are available to enhance the video consultation experience?
Doxy.me offers advanced video features such as the ability to pause a session, utilize virtual backgrounds, and share screens. These tools are designed to keep sessions clear, focused, and engaging for both providers and patients.
How does Doxy.me facilitate patient check-in and waiting room management?
The platform includes familiar clinical workflows such as a virtual check-in process and a waiting room feature. Providers can also receive check-in notifications and transfer patients between different virtual rooms.
What documentation tools are integrated into Doxy.me to assist with record-keeping?
Doxy.me simplifies documentation with features like session history, SOAP and DAP notes, and transcript generation. It also supports teleconsent, ensuring accurate records and essential forms are readily available.
Does Doxy.me offer a personalized subdomain or custom branding options for clinics?
Yes, the Clinic plan provides options for customized branding and a personalized subdomain. This allows larger practices and established clinics to maintain a consistent professional identity within the platform.
Source: doxy.me