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Eye Cloud Pro

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All-in-one cloud-based software for optometry practice management, EHR, and point of sale.

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TL;DR - Eye Cloud Pro

  • All-in-one cloud-based solution for optometry practices.
  • Combines EHR, practice management, and POS functionalities.
  • Designed by optometrists to streamline operations and enhance patient care.
Pricing: Paid only
Best for: Enterprises & pros
4.3/5 across review platforms

Pros & Cons

Pros

  • Cloud-based accessibility eliminates the need for in-office servers.
  • Comprehensive all-in-one system reduces reliance on multiple vendors.
  • Designed specifically for optometry, ensuring industry-specific features.
  • Includes dedicated onboarding, training, and user group support.
  • Transparent pricing with no hidden fees and integrated payment processing.

Cons

  • Requires a one-time setup fee per location.
  • Two-way SMS messaging and advanced device integrations are add-ons.
  • Pricing is per location, which may increase costs for multi-office practices without volume discounts.

Ratings Across the Web

4.3(17 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Online appointment bookingDigital patient intake formsSMS messaging (system-generated and two-way options)Patient emails and robocallsHIPAA compliant EMR with patient portal, diagnosis codes, and image annotationInvoices and insurance claimsIntegrated payment processing with payment links and detailed reportsFrame inventory management with real-time tracking and automatic reporting

Pricing Plans

Eye Cloud Doctor

$200/mo/location

  • Online appointment booking
  • Digital patient intake forms
  • SMS Messaging
  • Patient Emails
  • Robocall
  • Client Surveys
  • HIPPA compliant EMR
  • Invoices and insurance claims
  • Payment Processing

Eye Cloud Pro

$330/mo/location

  • Online appointment booking
  • Digital patient intake forms
  • SMS Messaging
  • Patient Emails
  • Robocall
  • Client Surveys
  • HIPPA compliant EMR
  • Invoices and insurance claims
  • Payment Processing
  • Frame inventory management
  • Lab integration with Vision Web
  • OOGP and ABB integration for contact lenses
  • Order tracking

What is Eye Cloud Pro?

Editorial review
Eye Cloud Pro is a comprehensive cloud-based software solution designed specifically for optometrists. It integrates practice management, Electronic Health Records (EHR), and Point of Sale (POS) functionalities into a single, seamless platform. This allows optometry practices, including in-store clinics, private practices, optical retailers, and multi-location practices, to streamline their daily operations, from patient scheduling and billing to clinical management and inventory control. The platform aims to simplify the complexities of running an optometry practice, enabling practitioners to focus more on patient care and less on administrative tasks. It provides tools for automated patient communication, real-time inventory tracking, compliant billing, and efficient payment processing, all accessible from anywhere due to its cloud-based nature. Eye Cloud Pro also emphasizes robust training and support for its users, ensuring a smooth onboarding process and continuous assistance.

Reviews

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Eye Cloud Pro FAQ

How does Eye Cloud Pro handle inventory management specifically for optical products like frames and contact lenses?

Eye Cloud Pro offers real-time inventory tracking for frames and contact lenses, including automatic reporting for sales insights. It also integrates with Vision Web, OOGP, and ABB for streamlined lab orders and contact lens management, helping to optimize stock levels and reduce errors.

What level of patient communication automation is available within the platform?

The platform includes automated patient communication features such as online appointment booking, digital intake forms, system-generated SMS messages for reminders and order alerts, patient emails, and robocalls. Two-way SMS messaging for real-time conversations is available as an add-on.

Can Eye Cloud Pro integrate with existing optometry diagnostic equipment?

Yes, Eye Cloud Pro offers an add-on for integration with automated phoropters and associated diagnostic devices. This allows for direct transmission of patient information into EMR forms, enhancing clinical workflow efficiency.

How does Eye Cloud Pro ensure compliance with healthcare regulations like HIPAA for patient data?

Eye Cloud Pro provides a HIPAA-compliant EMR system. This ensures that all electronic medical records, patient data, and communication within the platform adhere to the necessary privacy and security standards required by healthcare regulations.

What is the process for onboarding a new practice to Eye Cloud Pro, and what support is provided?

Upon signing up, a dedicated team member works with each practice to understand their business and ensure a successful onboarding. Users also gain instant access to tutorial videos and an exclusive Eye Cloud Pro User Group with over 900 members for ongoing support and community engagement.

Are there any specific features designed to assist multi-location optometry practices?

Eye Cloud Pro is built to support multi-location practices, offering customized pricing and features to manage multiple offices efficiently. The cloud-based nature of the platform also provides anywhere access, which is beneficial for overseeing operations across different locations.